Alonzo Scott
Manager
Lancaster,TX
Summary
To obtain employment as a Project Manager/Operations Management for construction and operations to exercise professional experience and education. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
23
23
years of professional experience
Work History
Manager
City of Dallas Public Works
2022.04 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Supervisor
City of Dallas Public Works
2018.06 - 2022.02
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Senior Crew Leader
City of Dallas ~ Trinity Watershed Management Department
2015.05 - 2018.03
- Provides lead worker assistance in a project management capacity for a large multi-disciplined crew of 15 employees on tasks which may include performing difficult and complex tasks including but not limited to: maintenance operations; street repair projects; or installation, repair, and maintenance of water or wastewater mains and facilities to assure all phases of the project are on schedule with the projections set forth in project management.
Heavy Equipment Operator
City of Dallas ~ Sanitation Services Department
2013.11 - 2015.04
- Operate heavy construction equipment for construction and maintenance of City facilities and utilities
- Duties include maintaining roads, disposing of sludge waste; hauling dirt, maintaining sewer systems; removing large trash/debris, and covering up garbage
- Some duties include a variety of as-needed project management initiatives
- Obtained City of Dallas environmental training to prevent negative environmental impacts from equipment operation, and the materials transported.
Sr. Truck Driver
City of Dallas ~ Sanitation Services Department
2012.01 - 2013.11
- Operate an 18-wheel tractor-trailer truck or other heavy equipment to transport refuse, equipment or other materials to locations within city limits or other city sites without imposing any negative environmental impacts on the environment.
Owner and Operator
Al's Custom Remodeling and Excavating
2001.03 - 2009.12
- Employed and supervised 25 employees
- Provided Project Management skills to improve processes and policies in support of organizational goals
- Formulated and implemented departmental and organizational policies and procedures to maximize output
- Monitor adherence to rules, regulations and procedures
- Reviewed financial statements and data
- Utilize financial data to improve profitability
- Prepare and control operational budget
- Planed effective strategies for the financial wellbeing of the company
- Operated and maintained various heavy equipment machinery such as the dozers, excavator, maintainer, water tanker, front end loader, ADT truck, fork lift and fuel truck for potential leaks and other potential environmental impacts
- I also possess a current HAZMAT license with all endorsements.
Education
Ph.D. - Business Administration - Project Management
Liberty University
Lynchburg, VA06.2022
MBA - Business Administration- Operations Management
American InterContinental University
Schaumburg, IL01.2018
Skills
- Team Management
- Innovation and Creativity
- Teamwork and Collaboration
- Multitasking and Organization
- Verbal and written communication
- Safety protocols and procedures
- Work Planning and Prioritization
- Jobsite Safety
- Proactive Problem Solving
Accomplishments
- Collaborated with team of 16 in the development of Onyx Mastic Seal.
- Achieved goals through effectively helping with Onyx application.
Professionalism
HAZMAT certified, some environmental cross-training, McCommas Bluff Landfill, Bachman Transfer Station
Timeline
Manager
City of Dallas Public Works
2022.04 - Current
Supervisor
City of Dallas Public Works
2018.06 - 2022.02
Senior Crew Leader
City of Dallas ~ Trinity Watershed Management Department
2015.05 - 2018.03
Heavy Equipment Operator
City of Dallas ~ Sanitation Services Department
2013.11 - 2015.04
Sr. Truck Driver
City of Dallas ~ Sanitation Services Department
2012.01 - 2013.11
Owner and Operator
Al's Custom Remodeling and Excavating
2001.03 - 2009.12
Ph.D. - Business Administration - Project Management
Liberty University
MBA - Business Administration- Operations Management
American InterContinental University
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