Team Member
Chick-fil-A
Louisville, KY
04.2024 - Current
- Provided excellent customer service by greeting customers, taking orders, and answering questions.
- Assisted customers with product selection and ordering process.
- Organized food items on serving trays and in carry-out packages.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Recorded customer orders and communicated clearly to confirm each order.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Made and served coffee, tea and fountain drinks.
- Served orders to customers at windows, counters and tables.
- Operated cash register and received payment from customers in cash or credit form.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Modified requested menu items in POS system to customize orders.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Monitored expiration dates on food items for freshness assurance.
- Resolved customer issues promptly in a professional manner.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Adhered to company policies regarding attendance and punctuality.
- Provided excellent customer service by greeting customers, taking orders, and answering questions.