Productive office clerk with several years of experience. Trained in documentation and reporting with outstanding knowledge. Successful streamlining office for increased productivity and effectively collaborating with team members.
Proved administrative and other support including accurate and efficient management of incoming calls and faxes. Manage outgoing correspondence and special projects to support case Management process.
Act as a liaison to providers, assist and identified callers needs or problems with efficiently, courtesy.
Assist case managers with data related to pre-authorization request for medication, procedure , DME and hospitalization.
Reviewed, incoming documents, distributed to appropriate staff.
Enter accurate data entry utilizing the clinical software.
Participate in team meetings.
Performed other duties as assigned.
Process telephone inquires and communicated accurate knowledge of hospital policies and procedures.
Answered incoming, screen and direct callers to appropriate staff members.
Sorted distributed incoming and going out mail .
Duties were unlimited to my position.
Answer and direct incoming callers.
Organized patients files, schedule appointments.
Assist with insurance billing.
Take patients medical history
Manage medical records.
Monitor inventory, order office supplies, etc..
Prepare patients charts.
Gather information and documents for patients.
Ensure medical records are organized accurate and completed.
Created digital copies of paperwork , sort electronically.
File paper work and reports of inpatient accurately.
Transfer data into the facility main system database.
Process records for admitting and discharge patients , prepare invoices.