Alora Evans
San Angelo
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
4
4
years of professional experience
Work History
Nursery Volunteer
Sierra Vista Methodist Church
10.2022 - Current
- Assisted in maintaining a safe environment for children, conducting regular safety checks and addressing potential hazards promptly.
- Improved nursery efficiency by organizing and maintaining supplies, ensuring that materials were always readily available for use.
- Supported each child''s emotional well-being by providing nurturing care and attentively listening to their concerns.
- Aided in creating an inclusive environment for all children regardless of ability or background, celebrating diversity throughout the nursery program.
- Collaborated with nursery staff to develop age-appropriate lesson plans, meeting the diverse needs of all children under our care.
Customer Service Assistant/Personal Shopper
HEB Grocery Store
12.2023 - 03.2025
- Provided excellent customer service by promptly addressing customer inquiries and complaints with a professional and courteous attitude.
- Referred customers to appropriate qualified personnel in response to complex customer inquiries.
- Provided exceptional support during peak hours as well as holidays and special events.
- Worked collaboratively with team members to achieve common goals.
- Maintained clean and organized work environment to maintain customer safety.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
Sales Associate/Assistant Manager
Bridal Boutique
06.2021 - 03.2024
- Greeted customers warmly and offered assistance.
- Kept work area clean, organized and free of clutter at all times.
- Assisted customers with product selection to ensure customer satisfaction.
- Organized merchandise displays to promote higher levels of customer engagement.
- Operated cash register and POS to process sales transactions and handle payments.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Business Administration (B.B.A) - Marketing
Angelo State University
San Angelo, TX12.2024
Skills
- Teamwork and Collaboration
- Understanding Customer Needs
- Excellent Communication
- Multitasking Abilities
- Continuous Improvement
- Computer Skills
- Patience and empathy
- Reliability and punctuality
Timeline
Customer Service Assistant/Personal Shopper
HEB Grocery Store
12.2023 - 03.2025
Nursery Volunteer
Sierra Vista Methodist Church
10.2022 - Current
Sales Associate/Assistant Manager
Bridal Boutique
06.2021 - 03.2024
Bachelor of Business Administration (B.B.A) - Marketing
Angelo State University
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