Summary
Overview
Work History
Education
Skills
Timeline
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Alora Manny

Phoenix,AZ

Summary

Dynamic and dedicated professional with a strong work ethic, experienced as a Wildland Firefighter with the State of Arizona. Proven ability to enhance team safety through strict adherence to protocols and effective communication. Skilled in complex problem-solving and maintaining high physical fitness, ensuring optimal performance in challenging environments. Through my work experience I have built excellent team working skills. I learn quickly and will be an asset in any and all job opportunities.

Overview

7
7
years of professional experience

Work History

Wildland Firefighter

State of Arizona
09.2024 - 08.2025
  • Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
  • Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
  • Enhanced wildfire containment by coordinating and executing strategic fireline construction.
  • Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.
  • Optimized firefighter performance through active participation in daily physical training sessions designed to maintain endurance levels.
  • Reduced wildfire damage to property by employing effective structure protection measures.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Bolstered crew cohesion through strong communication skills, fostering a supportive team environment.
  • Boosted situational awareness among firefighters through consistent monitoring of weather conditions and fire behavior patterns.
  • Enhanced team safety by enforcing strict adherence to fire containment protocols.
  • Conducted thorough post-incident analyses to identify areas for improvement in tactics and safety protocols.
  • Assisted in development of firebreaks to control spread of wildfires, safeguarding surrounding communities and natural habitats.
  • Maintained high physical fitness levels to meet demands of extended firefighting operations in challenging environments.
  • Assisted with regular maintenance of firefighting equipment.
  • Evaluated areas after containing fires to identify and suppress hot spots.
  • Completed training to stay in peak physical fitness and handle challenging tasks.

House Cleaner

Angi
06.2022 - 11.2023
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Adhered to professional house cleaning checklist.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.

Picker Packer

Amazon Fulfillment Warehouse
09.2018 - 08.2020
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
  • Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.

Education

Quality Customer Service Certificate - Business Management

Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ

GED -

Maricopa Community Colleges, Glendale Community College
Glendale, AZ

Skills

  • Customer service-focused
  • Excellent oral and written communication
  • Hospitality background
  • Physically strong
  • Multitasking and organization
  • Safety protocols
  • Complex Problem-solving
  • Teamwork
  • Bloodborne pathogens
  • Customer service
  • Strong work ethic
  • Professional appearance
  • Safe food handling
  • Table bussing

Timeline

Wildland Firefighter

State of Arizona
09.2024 - 08.2025

House Cleaner

Angi
06.2022 - 11.2023

Picker Packer

Amazon Fulfillment Warehouse
09.2018 - 08.2020

Quality Customer Service Certificate - Business Management

Maricopa Community Colleges, Rio Salado Community College

GED -

Maricopa Community Colleges, Glendale Community College

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