Alora Michaels
Morganton,NC
Summary
Professional administrative specialist with comprehensive experience in title processing and documentation. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in document management, data entry, and customer service. Known for precision, integrity, and effective communication in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Title Clerk
Paramount Ford Hyundai
04.2022 - 01.2025
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Collected taxes and fees, submitted payments and issued receipts.
- Served as a liaison between buyers and sellers during the titling process, ensuring all parties were informed about their responsibilities.
Administrative Professional
Everett Chevrolet Buick GMC of Morganton
09.2018 - 04.2022
- Handled confidential documents with discretion while managing sensitive information on behalf of executives or clients.
- Monitored inventory levels and ordered office supplies as needed, maintaining optimal stock levels for uninterrupted workflow.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
Education
Associate of Applied Science - Medical Office Administration
05-2026
- President's List (Fall Semester, 2024)
Associate of Applied Science - Business Administration
05-2024
- Presidents List (Fall Semester, 2023)
High School Diploma -
05-2016
- I had to interview and test to get into this High School. I am very proud of this accomplishment.
Skills
- Title Processing
- File Management
- Accuracy and Precision
- Deadline Management
- Document Review
- Data Entry
- Records Analysis
- Accounting Software Proficient
Certification
- Notary Public - Burke County, NC
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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