RIMS
ALORA T. NIXON
Grand Prairie,TX
Summary
Results-oriented Senior Vendor Management Administrator with extensive experience in clerical, administrative, and project management roles. Demonstrated success in processing and analyzing complex bankruptcy and mortgage loan cases, as well as implementing risk management strategies. Exceptional written and communication skills coupled with a strong business acumen to effectively execute corporate initiatives while maintaining organizational integrity and values.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Vendor Administrator
Pennymac Mortgage
01.2015 - Current
- Conducts monthly qualitative assessments of vendor deliverables.
- Integration of evaluations impacts overall vendor performance
- Interpreted state, regulatory, and investor/insurer requirements to ensure timely, accurate vendor deliverables
- Determines compliance levels and communicates outcomes to vendor and leadership
- Drafted and evaluated monthly scorecards for vendor performance metrics
- Compile data to produce comprehensive vendor capacity reports.
- Reviewed and confirmed authenticity of 2,700+ monthly documents.
- Identify potential vendor-related risks for ongoing projects
- Analyzed vendor performance data to identify areas for improvement or cost savings opportunities.
- Maintained alignment with current regulatory frameworks governing vendor interactions
- Facilitated effective communication among cross-functional teams
- Compiled detailed reports on vendor performance
- Discovered areas for enhancement in the vendor management process
- Contributed to formulating procedures for overseeing vendors
- Assessed fulfillment of SLA commitments by vendors
- Enhanced vendor relations through best practice recommendations
- Provided strategic insights to senior management about vendor dealings
- Managed and evaluated vendor performance effectively
Invoice Management
PennyMac Mortgage
06.2014 - 01.2015
- Completed internal audits effectively
- Manages numerous client portfolios
- Primary contact for multiple law firms, both contracted and non-contracted
- Established standard operating procedures
- Analyzed data, applied fixes effectively
- Delivered coaching programs to external partners
- Investigate payment exceptions each day
- Streamlined financial tasks in MSP and LPS systems
- Ensured invoice accuracy prior to payment authorization
- Generated detailed reports for managerial assessment
Bankruptcy Specialist
CitiFinancial
01.2009 - 01.2014
- Utilized effective communication skills to respond to telephone calls and written requests from internal and external customers (i.e.).
- Managed a large volume of inbound Trustee, Attorney, and Customer calls to attain resolution and achieve quality and productivity standards set forth by the department.
- Monitored a high-profile portfolio of active bankruptcy accounts to ensure compliance with bankruptcy law.
- Administered performance evaluations.
- Created and audited bankruptcy loans from cradle to grave.
- Update milestone, monitor Bar dates, and court documents uploaded to Pacer.
- Met management timelines, issues, and concerns.
- Monitored progress of cases through completion ensuring all deadlines are met timely.
Gain/Loss Analyst
JP Morgan Chase
01.2007 - 01.2009
- Assessed risk factors to identify potential gains and losses
- Conducted analysis of gains and losses regularly
- Managed extensive document processing requests
- Suggested actions derived from analytical findings.
- Utilized statistical methods to analyze extensive datasets
- Detected chances for procedural upgrades across departments
- Engaged in cross-departmental collaboration for analytics efforts
- Handled meticulous recording during analytical procedures.
- Automated organizational manual processes
- Leveraged visualization tools like Excel and Canvas to communicate findings.
- Monitored quality processes, detecting any inconsistencies and malfunctions
- Facilitated upper management briefings to communicate project status
Education
Special Education -
Cuyamaca College
01.1999
High School Diploma -
Vahalla High School
01.1998
Associate of Science - Associate of Science in Business Administration
Colorado Technical University
Colorado Springs, COSkills
- Risk Management
- Project Management
- Tableau
- Document Review
- Regulatory Compliance
- Effective written and verbal Communication
- Attention to Detail
- Organization
- Multitasking Abilities
- Analytical Skills
- Goal Setting
- Time management abilities
- Professional Demeanor
- Vendor Management
- Resolution and negotiation
- Compliance
- Independent, with sound judgment skills
- Dedicated and trustworthy
- Strong interpersonal skills
- Ability to interact with all levels of management
- Presentation Skills
- Task Prioritization
- Team Leadership
- Analytical Thinking
- Skilled in MS Office, Excel
Certification
- Notary Public
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Gemini
SSE
Google Drive
Microsoft Excel
Microsoft Office
Zoom
Tableau
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridOn-SiteImportant To Me
Career advancementWork-life balanceHealthcare benefitsPaid time offPaid sick leaveCompany CulturePersonal development programs401k matchLanguages
English
Native language
Timeline
Senior Vendor Administrator
Pennymac Mortgage
01.2015 - Current
Invoice Management
PennyMac Mortgage
06.2014 - 01.2015
Bankruptcy Specialist
CitiFinancial
01.2009 - 01.2014
Gain/Loss Analyst
JP Morgan Chase
01.2007 - 01.2009
Special Education -
Cuyamaca College
High School Diploma -
Vahalla High School
Associate of Science - Associate of Science in Business Administration
Colorado Technical University