A goal-oriented worker with outstanding knowledge in building productive relationships, resolving complex issues and winning customer loyalty. Committed to maintaining customer satisfaction, professionalism, and contributing to company success.
Overview
4
4
years of professional experience
Work History
Warehouse Fulfillment Associate
Amazon
08.2023 - Current
Reduced order processing time through effective organization and prioritization of tasks.
Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Maintained a safe working environment by adhering to safety protocols and guidelines.
Assisted in reducing product damage by properly handling and storing materials.
Pharmacy Technician
Walgreens
10.2022 - 09.2023
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Stocked, labeled and inventoried medication to keep accurate records.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Crew Trainer
McDonald's
02.2021 - 10.2022
Greeted customers with smile and provided friendly service to professionally handle every need.
Recommended new foods and promote deals throughout workday.
Trained other employees in customer service, food safety and performance requirements.
Taught new team members correct procedures for all areas of operations.
Set positive example for team members by providing high-quality, efficient service.
Sales Floor Associate
Marshalls
10.2019 - 01.2020
Greeted customers, helped locate merchandise and suggested suitable options.
Approached browsing customers to initiate conversations to determine buying preferences.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Listened to customer needs and desires to identify and recommend optimal products.