Aloradana Hackenburg
Parker,CO
Summary
Positive, proactive problem-solver excelling in team coordination and process optimization. I can organize and clean quickly and efficiently I love communication and work well with people and I like to move fast and I learn fast as well.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Production Lead
Swift Wash and Fold
Parker
05.2024 - Current
- Oversaw daily production workflows, ensuring efficiency and adherence to quality standards.
- Trained and mentored new team members on operational processes and safety protocols.
- Implemented process improvements that enhanced productivity and reduced turnaround times.
- Coordinated scheduling of staff to optimize labor resources during peak operational periods.
- Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.
Shift Lead Supervisor
McDonald’s
Parker
01.2022 - 08.2024
- Supervised daily operations to ensure efficient workflow and high customer satisfaction.
- Trained new team members on service protocols and operational standards.
- Managed inventory levels, ensuring stock availability for peak hours.
- Implemented quality control measures to maintain product consistency and safety.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Coordinated shift schedules to optimize staff coverage during busy periods.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Maintained open lines of communication with customers to ensure timely response to inquiries or complaints, fostering loyalty through proactive engagement efforts.
- Trained and mentored new employees, ensuring a smooth onboarding process and seamless integration into the team.
Education
Associate of Science - General Science
Front Range Community College
Westminster, Colorado, CO05.2025
Skills
- Quality control
- Troubleshooting
- Team coordination
- Quality assurance
- Basic math
- Workflow management
- Health and safety compliance
- Cleaning and maintenance
- Sanitization
Certification
Microsoft applications certificates in excel, word, outlook and PowerPoint.
Timeline
Production Lead
Swift Wash and Fold
05.2024 - Current
Shift Lead Supervisor
McDonald’s
01.2022 - 08.2024
Associate of Science - General Science
Front Range Community College