Alorah Dockery

Skating Carhop

Sonic Drive in

08.2022 - Current

Answered guest questions and promoted special products.
Communicated with management and associates to set and exceed sales and customer satisfaction goals.
Balanced orders on trays weighing over 7 lbs and delivered them to cars.
Collaborated with team members to maintain a clean, organized, and safe work environment.
Memorized orders and maintained accuracy in high-traffic times.
Maximized efficiency in food preparation tasks while maintaining high standards of cleanliness within the workspace.
Ensured timely and precise delivery of orders, maintaining food quality.
Provided accurate change and order receipts promptly when processing and completing customers' cash transactions.
Performed activities visible by customers while roller-skating, comprising serving, food preparation, tray removal and assembly of beverage orders.
Displayed expert knowledge of menu offerings and ingredients to assist customers in making informed choices based on dietary restrictions or preferences.
Developed strong rapport with regular customers by remembering names, favorite orders, and engaging in friendly conversation during each visit.
Contributed to a positive atmosphere by demonstrating an upbeat attitude and strong work ethic.
Increased repeat business through attentive listening and remembering customer preferences.
Supported other team members when needed, fostering a collaborative work environment focused on delivering exceptional customer experiences.
Handled cash transactions efficiently, ensuring accurate payment processing for each order.