ALP YILMAZ
Arlington,VA
Summary
Dedicated and customer-focused hospitality professional with extensive experience in bartending, serving, and team leadership. Proven ability to provide top-tier service in high-end dining establishments, including Michelin-starred restaurants. Adept at managing high-volume operations, curating exceptional guest experiences, and fostering a team-oriented atmosphere. Strong expertise in mixology, fine dining service, and hospitality management.
Overview
3
3
years of professional experience
Work History
Captain Server
Ala
Washington, DC
01.2023 - 01.2025
- Company Overview: Michelin Guide-Recognized Restaurant
- Led and supervised a team of servers in a high-end, Michelin-recognized restaurant, ensuring world-class dining experiences for guests
- Trained and mentored new staff to maintain fine-dining service standards, including table-side service, wine pairing, and etiquette
- Managed customer interactions with a focus on personalized service, handling special requests and VIP guests
- Worked closely with the kitchen and sommelier to provide detailed menu and beverage recommendations to guests
- Assisted in curating an elevated dining experience, ensuring seamless coordination between front-of-house and back-of-house teams
- Provided exclusive service for private events and VIP gatherings, ensuring personalized and seamless experiences for high-profile guests
- Michelin Guide-Recognized Restaurant
Bartender & Server
Agora DC
Washington, DC
10.2022 - 09.2023
- Provided high-quality bartending and fine dining service in a fast-paced Mediterranean restaurant
- Expertly mixed and served a variety of craft cocktails, wines, and specialty beverages while maintaining extensive knowledge of drink menus
- Built strong relationships with guests, creating a loyal clientele and increasing overall customer satisfaction
- Managed inventory control, ensuring bar supplies were stocked efficiently to meet service demands
- Collaborated with kitchen and serving staff to provide a seamless, enjoyable dining experience
Barback
Marty Byrdes
Ozark, MO
05.2022 - 09.2022
- Supported bartenders by maintaining stock levels, preparing ingredients, and ensuring efficient bar operations
- Assisted in drink preparation and delivered exceptional customer service in a high-energy environment
- Maintained cleanliness and organization behind the bar, ensuring compliance with health and safety regulations
Skills
- Michelin-level fine dining service
- POS systems, cash handling, and inventory management
- Leadership and team management
- Upselling techniques
- Customer service excellence and guest relations
- High-pressure and fast-paced environment adaptability
- Wine and food pairing expertise
- Conflict resolution and problem solving
- Event planning
- Buffet setup and takedown
References
- Ala (Michelin-Recognized Restaurant), Emre Dasdemir, General Manager, (202) 716-7122, Zeineb Bouadjama, (771) 217-3020
- Agora DC, Hakan, General Manager, (301) 461-8281, Fatih, (571) 574-1781
Languages
- English, Fluent
- Turkish, Fluent
Timeline
Captain Server
Ala
01.2023 - 01.2025
Bartender & Server
Agora DC
10.2022 - 09.2023
Barback
Marty Byrdes
05.2022 - 09.2022
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