Alper Demir
Brooklyn,NY
Summary
Detail-oriented team player with strong organizational skills and dependable candidate successful at managing multiple priorities with a positive attitude. Consistently exhibited a strong work ethic, exceeding deadlines and taking on additional responsibilities with precision and adaptability, earning recognition for dedication and results-driven contributions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Specialist
World Education Services
03.2013 - 10.2023
- Maintained database systems to track and analyze operational data.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Utilized skills in handling applicant matched/unmatched files for seamless document organization.
- Processed and distributed mail, including returned mail and reprint reports, with efficiency.
- Successfully uploaded and validated email submissions
- Assumed responsibility for timely submission of electronic uploads, ensuring proper formatting and accuracy.
- Operated Neopost postage stamp machine proficiently for efficient mailing and shipping operations.
- Issuing payment reminder letters to applicants.
Retail Sales/Stock Supervisor
Victorinox Swiss Army
07.2010 - 08.2012
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Set up displays of merchandise to market new products to customers.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Assigned tasks to team members to complete within designated time frames.
Logistics Transporter
AirSea Packing
10.2009 - 06.2010
- Moved furniture and boxes using utility dolly and truck ramp.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 75 lbs.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
Education
Associate of Science - Recreational Therapy
Kingsborough Community College
Brooklyn, NY01.2009
Skills
- Operational Efficiency
- Problem Solving
- Customer Service
- Time Management
- Quality Assurance
- Performance Metrics
- Adaptability
- Positive Attitude
- Relationship building
Certification
Six Sigma Foundations
LinkedIn Learning
Operations Management Foundations
LinkedIn Learning
Becoming an Ally to All
LinkedIn Learning
Excel Essential Training (Microsoft 365)
LinkedIn Learning
Languages
Turkish
Native or Bilingual
Internships
Brooklyn VA Medical Center
Veteran Support
Completed a 500-hour internship
• Instructed patients on weight-training techniques
• Organized timely maintenance for gym equipment
• Delivered thorough yet safe exercises tailored for veterans
Bethesda Aquatics
Autistic Children
Completed a 500-hour internship
• Supported swimming programs
• Engaged with staff and clients daily
• Aided autistic children in recreational therapy, both individually and in group settings
Timeline
Operations Specialist
World Education Services
03.2013 - 10.2023
Retail Sales/Stock Supervisor
Victorinox Swiss Army
07.2010 - 08.2012
Logistics Transporter
AirSea Packing
10.2009 - 06.2010
Associate of Science - Recreational Therapy
Kingsborough Community College
Six Sigma Foundations
LinkedIn Learning
Operations Management Foundations
LinkedIn Learning
Becoming an Ally to All
LinkedIn Learning
Excel Essential Training (Microsoft 365)
LinkedIn Learning
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