Alpesh Pandya
Kigali,Kicukiro
Summary
Dynamic HR Manager with a proven track record at Meerata Investment Ltd, excelling in performance management and organizational development. Enhanced employee retention through innovative onboarding programs and improved workplace culture via diversity initiatives. Skilled in HR analytics and conflict resolution, fostering a collaborative environment that drives engagement and satisfaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HR Manager
MEERATA INVESTEMENT LTD
10.2022 - 11.2025
- Managed employee onboarding programs to enhance new hire integration and retention.
- Streamlined performance appraisal processes, improving feedback efficiency and employee satisfaction.
- Conducted training sessions on company culture, diversity, and inclusion initiatives for staff development.
- Analyzed employee engagement surveys to identify areas for improvement in workplace morale.
- Collaborated with management to address employee relations issues and resolve conflicts effectively.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Improved workplace culture through the development and implementation of diversity initiatives.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
- Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Monitored and handled employee claims involving performance-based and harassment incidents.
Managing Director
ONE TOUCH LTD
08.2017 - 11.2025
- Conducted market analysis to identify growth opportunities and competitive positioning strategies.
- Facilitated stakeholder meetings to drive alignment on business objectives and project priorities.
- Supported budgeting processes by analyzing financial data and forecasting revenue streams.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
- Negotiated high-value contracts with key clients, securing long-term revenue streams.
- Enhanced customer satisfaction and loyalty by developing and implementing comprehensive customer service excellence program.
- Achieved substantial cost reductions by renegotiating supplier contracts and optimizing supply chain logistics.
- Improved decision-making processes, implementing data analytics tools that provided actionable insights across departments.
Education
Bachelor of Arts - Business Economics
Gujarat University
DAKOR, TH11-1999
Skills
- Background checks
- Performance management
- Organizational development
- Company policies
- Labor relations
- Health benefits
- HR analytics
- Salary administration
- Compensation management
- Interviewing techniques
- HR reporting
- Performance assessment
- Recruitment and selection
- Staff management
- Microsoft office and docusign
Certification
- Certified Hotel Administrator
Languages
English
Full Professional
Hindi
Native or Bilingual
Swahili
Full Professional
Gujarati
Native or Bilingual
Timeline
HR Manager
MEERATA INVESTEMENT LTD
10.2022 - 11.2025
Managing Director
ONE TOUCH LTD
08.2017 - 11.2025
Bachelor of Arts - Business Economics
Gujarat University