ALPESH KUMAR PATEL
Iselin,NJ
Overview
17
17
years of professional experience
Work History
Front Desk Receptionist
Interventional Pain Management
Iselin, NJ
05.2025 - 06.2025
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Handled sensitive information in a confidential manner.
- Assisted with scheduling appointments for clients and visitors.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Signed for packages, recorded deliveries and distributed to personnel.
Store Associate
BRAYANTOWN STORE
BRAYANTOWN, MD
01.2024 - 05.2025
- Provided cash register operations and handled customer payments.
- Assisted customers with product selection based on their needs and preferences.
- Processed sales transactions accurately and efficiently at the cash register.
- Ordered additional supplies when needed to maintain adequate inventory levels.
- Verified customer identification to ensure compliance with legal age requirements for purchasing alcohol.
- Prepared special orders for customers that could not be found on the shelf.
- Operated cash register accurately to process customer payments.
- Assisted customers with loading purchased items into vehicles.
- Stocked shelves with new inventory and rotated existing stock to ensure freshness.
- Ensured proper security measures were taken when handling cash transactions.
- Monitored shoplifting activity within the store premises.
- Maintained cleanliness of store shelves, displays, and checkout areas.
- Performed daily opening and closing procedures according to established guidelines.
- Executed promotional activities such as setting up displays, placing signs, and tagging merchandise for sale or clearance.
Store Manager
CONVIENCE MARKET &DELI
Revere, MA
01.2008 - 10.2023
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Signed for packages, recorded deliveries and distributed to personnel.
- Explained policies and procedures to visitors.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Completed basic bookkeeping and document filing.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Maintained a clean and organized reception area to uphold company image.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Compiled and prepared reports and documents as requested.
- Monitored and ordered office supplies, ensuring adequate stock levels.
- Handled incoming and outgoing mail and packages.
- Coordinated maintenance requests for office equipment and facilities.
- Provided administrative support including photocopying, faxing, and filing.
- Greeted visitors to provide information and direct to appropriate personnel.
- Established customer service standards and monitored staff compliance.
- Assessed operational efficiency of the store's departments.
- Updated POS system with new products and promotional offers.
- Resolved customer complaints in a timely manner.
- Developed relationships with suppliers to negotiate better prices.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Organized promotional events to increase product awareness.
- Managed daily banking activities such as deposits and withdrawals.
- Planned special promotions or discounts based on market trends.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Education
High School Diploma -
AMARJYOT HIGHSCHOOL
AHMEDABAD-(GUJARAT)03-1999
Some College (No Degree) - Commerce
RH PATEL COMMERCE COLLEGE
AHMEDABAD (GUJARAT)Timeline
Front Desk Receptionist
Interventional Pain Management
05.2025 - 06.2025
Store Associate
BRAYANTOWN STORE
01.2024 - 05.2025
Store Manager
CONVIENCE MARKET &DELI
01.2008 - 10.2023
High School Diploma -
AMARJYOT HIGHSCHOOL
Some College (No Degree) - Commerce
RH PATEL COMMERCE COLLEGE
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