Alpha Bah
Brooklyn,NY
Summary
Hardworking General laborer with over [5] years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Driver
NYC TLC driver/Yellow taxi driver
01.2022 - 07.2023
- Company Overview: New York City
- Pick up hailing passengers on streets and e hail apps
- NYC Airport pick up and drop off
- Nyc Navigation expert
- New York City
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
Driver
Uber Driver
09.2019 - Current
- Company Overview: New York City
- Pick up Riders via
- Prearranged trip through app
- Drop passengers to their destination safely
- Obey traffic laws/signals
- New York City
Valet
SP+ PARKING
03.2023 - 02.2024
- Cash and credit handling
- Customer Service
- Park and retrieve luxury cars at New York palace hotel
- Office experience
- Professional demeanor at all times
- Computer literacy
- Drive stick shift
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
- Processed payments using credit card terminals or cash registers as necessary.
- Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
- Ensured payment was collected from customers before returning keys or releasing vehicles.
- Greeted guests upon arrival and provided exceptional customer service.
- Attended staff meetings as required by management.
- Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.
- Assisted customers with their luggage to and from their vehicles.
- Maintained cleanliness of all areas used for valet operations, including lobby, driveways, and parking lots.
- Performed miscellaneous job-related duties as assigned by supervisor.
- Followed company policies related to guest satisfaction standards and procedures.
Lot porter
Volvo Swedish cars
Brooklyn, NY
08.2021 - 11.2023
- Maintains new- and used-vehicle inventory appearance at dealership
- Places buyer guides and stock tags in vehicles.
- Drives vehicles to and from service lane, service stalls, and parking lot as needed.
- Keeps new- and used-vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards.
- Provided directions to customers regarding locations of specific makes and models on the lot.
- Loaded and unloaded new vehicle shipments onto trucks for delivery.
- Performed routine maintenance such as checking tire pressure, oil levels, and fluids.
- Reviewed daily reports for accuracy and completeness before submitting them to management.
- Assisted in maintaining an accurate inventory of cars on the lot.
- Operated motor vehicles as needed to move cars around the lot or transport customers.
- Maintained lot cleanliness by sweeping, picking up trash, and removing debris.
- Inspected vehicles for damage, completed paperwork, and reported any issues to the supervisor.
- Organized car keys and kept them secure at all times.
- Tracked mileage readings of each vehicle on a daily basis and reported any discrepancies immediately.
Customer service/porter
Hertz Rental
Queens, NY
02.2021 - 07.2022
- Welcome customers to dialogue
- Assist in all aspects of customer service
- Driver cars in congested lots during busy hours
- Vehicle Detailing vacuuming filling vehicles fluids pumping gas etc
- Maintained a safe working environment by adhering to safety protocols and regulations.
- Sanitized frequented areas and equipment using approved supplies.
Traffic security guard
Allied Universal
JFK Airport, Queens
06.2019 - 01.2022
- Maintain a steady flow of congested traffic in front of passengers terminal during rush hours
- Gave direction to passengers
- Enforce security and safety regulations
- Reports suspicious activities on airport premises.
- Escorting
Event security
Prosegur Security
Jacob Javitt Center, NY
02.2019 - 06.2021
- Direct rideshares vehicles on premises
- Enforce All security policies and safety hazards
- Report suspicious activity
- Escorting
Education
HS Diploma - General Studies
World-wide Mission school system
Monrovia, Liberia07.2017
Skills
- Customer service oriented
- Attention to detail
- Security personnel
- CCTV monitoring
- Computer literate
- Oral/written communication skills
- Data entry skills
- Professionalism
- Presentation skills
- Teamwork skills
- Creativity
- Interpersonal skills
- Self management skills
- Learning/adaptability skills
- Stocking
- Scanning
- Labeling
- Packaging
- Driver
- Vehicle inspection
- Route navigation
- Defensive driving
- Customer service
- Cash handling
- Vehicle maintenance
- Problem solving
- Communication skills
- Team collaboration
- Conflict resolution
- Organizational skills
- Driving in adverse conditions
- Transportation
- City and non-city driving
- Valid Driver's license
- Loading and unloading
- Verbal and written communication
- Punctuality
- Friendly and outgoing
- Safe driving techniques
- Accident prevention
- Confidentiality
- Patience and tact
- Clean driving record
- Physical stamina
- Punctual and reliable
- Driving and transportation
- Relationship building
Certification
- NYS Driver license
- NYC TLC driver license
- NYS Security license
- Flagger certificate
- Defensive driver certificate
- HS Diploma
Awards
- Soccer team, 2014-2015
- Yearbook committee, 2015-2016
- Quizzing team of the year, 2016-2017
Timeline
Valet
SP+ PARKING
03.2023 - 02.2024
Driver
NYC TLC driver/Yellow taxi driver
01.2022 - 07.2023
Lot porter
Volvo Swedish cars
08.2021 - 11.2023
Customer service/porter
Hertz Rental
02.2021 - 07.2022
Driver
Uber Driver
09.2019 - Current
Traffic security guard
Allied Universal
06.2019 - 01.2022
Event security
Prosegur Security
02.2019 - 06.2021
HS Diploma - General Studies
World-wide Mission school system