ALPHA DIALLO
Philadelphia,PA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
11
11
years of professional experience
Work History
Shipping Manager
Estee Lauder
Bristol, PA
07.2024 - Current
- Maintained accurate records of all outgoing freight activities.
- Developed tracking systems for shipments in transit.
- Provided detailed reports on delivery status to management teams.
- Supervised warehouse staff in order to ensure efficient use of resources when packaging items for shipment.
- Organized and managed the loading, unloading, packing and shipping of products.
- Reviewed and coordinated with customers to ensure timely deliveries of goods.
Warehouse Manager
Home Surplus
Bellmawr, NJ
10.2021 - Current
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Developed and implemented operational procedures to ensure quality standards are met.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Managed the day-to-day operations of a warehouse facility, including shipping, receiving and inventory control.
- Maintained accurate records of all goods received or shipped from the warehouse.
Package Handler
FedEx Ground
Philadelphia, PA
11.2013 - 01.2024
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
Warehouse Supervisor
Solid Wood Cabinets
Levittown, PA
07.2014 - 01.2020
- Ensured appropriate staffing levels to meet production demands.
- Maintained and updated inventory records accurately.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Developed and implemented safety policies and procedures for the warehouse team.
- Coordinated with other departments to ensure smooth flow of materials.
- Directed receiving, warehousing, distribution and maintenance services.
- Created strategies for improving operational efficiencies in the warehouse.
- Provided leadership to motivate staff members to achieve performance goals.
- Supervised loading and unloading of materials from incoming trucks.
Shipping/ Receiving
Estee Lauder
Bristol, PA
01.2016 - 10.2016
- Inspected materials for any damages or defects upon receipt.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Verified accuracy of shipments against purchase orders and invoices.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
- Operated forklift in a safe manner to move large shipments within the facility.
Education
High School Diploma - General Education,Hospitality
01.2013
Skills
- Budget Management
- Loading and unloading
- Workforce Management
- Vendor Relationship Management
- Employee Scheduling
- Cost Reduction
- Documentation
- Inventory Management
- Staff Management
- Warehouse operation oversight
- Workflow Coordination
- Order Fulfillment
- Operations Management
- Reporting and Correspondence
- Financial Tracking
- Order picking and processing
- Carrier Negotiations
- Stock control
- Coaching and Motivation
References
References available upon request.
Timeline
Shipping Manager
Estee Lauder
07.2024 - Current
Warehouse Manager
Home Surplus
10.2021 - Current
Shipping/ Receiving
Estee Lauder
01.2016 - 10.2016
Warehouse Supervisor
Solid Wood Cabinets
07.2014 - 01.2020
Package Handler
FedEx Ground
11.2013 - 01.2024