Alpha Lyttle
New York,NY
Summary
Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise
Overview
9
9
years of professional experience
Work History
Assistant Practice Manager
Tribeca Pediatric Dentistry
03.2021 - Current
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Developed close working relationships with front office and back office staff.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Oversaw accounting, budgeting, and financial reporting.
- Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
- Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
Dental Assistant
Tribeca Pediatric Dentistry
04.2019 - 03.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
Scheduling Coordinator
Hillside Family Dental
06.2016 - 01.2018
- Provided exceptional support to clients by managing scheduling requests promptly.
- Facilitated communication by liaising between departments for schedule adjustments.
- Provided outstanding service by addressing the scheduling needs and preferences of stakeholders.
- Resolved scheduling conflicts by adjusting timelines and reallocating resources.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Coordinated schedules by managing calendars for multiple team members.
Intern
Advance Dental Implant and Costmetic
10.2016 - 12.2016
- Maintained records and files for easy access and reference, facilitating information sharing.
- Developed presentations for team meetings, enhancing communication and collaboration.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Conducted surveys and collected feedback for project evaluations and improvements.
Education
Bachelor of Arts -
NYU
Associate of Applied Science - Dental Assistant
New York School of Medical And Dental
Long Island City, NY06-2018
High School Diploma -
Gotham Professiobal Arts Academy
Brooklyn, NY06-2012
Skills
- Dental impressions
- Dental Radiography
- Digital X-Ray Proficiency
- Equipment Sterilization
- Bookkeeping
- Patient Relations
- Employee Work Scheduling
- Employee Supervision
- HIPAA Guidelines
- Patient Care Assessment
- Employee performance
- Human Resources
Timeline
Assistant Practice Manager
Tribeca Pediatric Dentistry
03.2021 - Current
Dental Assistant
Tribeca Pediatric Dentistry
04.2019 - 03.2021
Intern
Advance Dental Implant and Costmetic
10.2016 - 12.2016
Scheduling Coordinator
Hillside Family Dental
06.2016 - 01.2018
Bachelor of Arts -
NYU
Associate of Applied Science - Dental Assistant
New York School of Medical And Dental
High School Diploma -
Gotham Professiobal Arts Academy
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