Alpha Muepu
Ocala,FL
Summary
Meticulous Equipment Manager with extensive knowledge of maintenance and repairs. Adept at accurate fittings and detail-oriented inventorying of multiple supplies. Committed to working on strict budgets without losing equipment quality and organizing storage areas.
Great at planning and running entertaining programs as accomplished Operations and Warehouse Supervisor. Offers record of success in increasing participation with empowered staff and fresh offerings for new interests. Excels and handling back-end paperwork, finances, and supply management.
Overview
9
9
years of professional experience
Work History
Warehouse Equipment Manager
MAPEI
05.2024 - 12.2024
- Accomplished multiple tasks within established timeframes
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Cross-trained existing employees to maximize team agility and performance
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities
- Reduced operational costs through comprehensive process improvement initiatives and resource management
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions
- Reduced downtime in operations by performing proactive maintenance on equipment.
- Maintained clean and organized facilities.
Store Associate
Home Depot
01.2024 - 04.2024
- Greeted customers, helped locate merchandise, and suggested suitable options
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods
- Increased customer satisfaction by providing efficient and friendly service while handling transactions
Freight Forward Management Assistant
UC Trucking LLC
09.2021 - 12.2023
- Coordinated shipments, determining timely transport of goods from point of origin to final destination
- Calculated weight, volume, or cost of goods to be moved
- Maintained open communication with global locations to facilitate smooth collaboration
- Arranged delivery or storage of goods at destinations
- Stayed on top of shipment locations and current status to update offices and customers
- Completed regular inspections, maintenance actions, and basic equipment repairs to keep equipment operating at peak levels
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports
- Communicated with dispatchers to give updated information on estimated arrival times and the latest road conditions
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents
- Finalized daily logs on schedule to update internal records and uphold DOT requirements
- Streamlined freight forwarding processes by implementing efficient organizational systems and procedures
- Enhanced customer satisfaction with timely communication, addressing concerns and providing updates on shipment statuses
Certified Forklift Operator
TP Mazerti
01.2018 - 08.2021
- Unloaded and stacked materials by raising and lowering lifting devices
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries
- Transported goods between warehouse locations according to shipment and storage needs
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping
Assistant Manager - Operations
Lowe's
01.2018 - 03.2019
- Supervised operations team to support operational excellence and excellent customer service
- Coordinated with General Manager in different operational issues and promotional activities
- Developed and maintain operational guidelines for staff
- Monitored employee productivity and optimized procedures to reduce costs
Logistics Officer
BCDC
08.2015 - 12.2018
- Managed logistics assets for timely and cost-effective delivery of cargo
- Delivered logistic support to leverage existing resources with cost-effective savings
- Supervised logistics functions and operations
- Advised logistics management and structures for staffing levels to maintain adequate numbers
- Detected and enforced improvement opportunities in the supply chain
- Conducted audits to improve office logistics practices and procedures
Education
Master of Science - Psychology
Bosebmo College
Democratic Republic Of Congo01-2019
Skills
- Equipment repairs
- Safety procedures
- Inventory supervision
- Equipment maintenance
- Inventory and restocking
- Facility management
- Cost estimates
- Scheduling
- Purchasing
- Recordkeeping
- Negotiation
- Crew supervision
Languages
French
Native or Bilingual
Timeline
Warehouse Equipment Manager
MAPEI
05.2024 - 12.2024
Store Associate
Home Depot
01.2024 - 04.2024
Freight Forward Management Assistant
UC Trucking LLC
09.2021 - 12.2023
Certified Forklift Operator
TP Mazerti
01.2018 - 08.2021
Assistant Manager - Operations
Lowe's
01.2018 - 03.2019
Logistics Officer
BCDC
08.2015 - 12.2018
Master of Science - Psychology
Bosebmo College
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