Alpheus Shongwane
Olympia,WA
Summary
Reliable Security Officer with experience in site patrols, CCTV monitoring, badge checks, truck inspections, incident reporting, and access control. Strong background in customer service, problem-solving, and working under pressure. Certified in CPR, First Aid, BLS, and licensed with a Guard Card and Driver’s License.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Unarmed Security Officer
Allied Universal Security Services
Lacey, WA
12.2025 - Current
- Monitored premises to ensure safety and security protocols were consistently followed.
- Conducted regular patrols to deter unauthorized access and identify potential hazards.
- Responded promptly to incidents, ensuring swift resolution and reporting to management.
- Collaborated with law enforcement during emergencies, providing detailed incident reports.
- Maintained accurate logs of daily activities, incidents, and observations for compliance purposes.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Ensured secure access to facilities by verifying identification and implementing visitor protocols.
- Patrolled commercial property and associated parking garage.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
- Facilitated swift resolution of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques.
- Conducted comprehensive security assessments to identify potential vulnerabilities and recommend improvements.
- Improved response time to incidents through effective communication with team members and use of security equipment.
- Implemented security measures for special events, ensuring guest safety and minimal disruptions.
- Managed crowd control at large-scale events, effectively preventing any security breaches or incidents while maintaining a positive atmosphere for attendees.
- Proactively participated in ongoing training sessions to remain current on industry best practices for effective security management.
- Checked all baggage using X-ray machines, metal detectors, and Garrett wands.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
- Patrolled parking lots and garages to determine security of vehicles and property.
Spark Delivery Driver
Walmart
Lacey, WA
2024 - 06.2025
- Delivered products efficiently to customers, ensuring timely and accurate service.
- Navigated designated routes while adhering to safety protocols and traffic regulations.
- Communicated with customers to provide updates on deliveries and address concerns.
- Conducted vehicle inspections to maintain operational safety and compliance standards.
- Assisted in inventory management by verifying delivery contents against orders.
- Maintained cleanliness and organization of delivery vehicle for optimal performance.
- Delivered packages to customer doorsteps and business offices.
- Communicated with dispatch and customers for accurate delivery information.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Managed delivery route for optimal use of time and fuel.
- Obtained signatures for delivery documents and packages.
- Followed safety procedures and regulations to protect packages and vehicles.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Tracked delivery status and updated customers for expected delivery time.
- Processed payments and handled cash transactions to secure proper compensation.
Security Guard
ConnecTeam
Sumner, WA
03.2023 - 03.2024
- Monitored premises to ensure safety and security of property and personnel.
- Conducted routine patrols to identify and report suspicious activities or hazards.
- Responded promptly to alarms, incidents, and emergencies as needed.
- Maintained detailed logs of daily activities and incidents for record-keeping purposes.
- Assisted in enforcing access control policies to regulate entry into secured areas.
- Participated in safety training sessions to enhance emergency preparedness skills.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Education
Associate of Science - Agriculture
Tshwane University of Technology
South Africa 06.2021
Skills
CCTV surveillance
Access control
Patrol inspections
Incident reporting
Truck check-in/check-out
Alarm and door monitoring
Customer service
Communication skills
Problem solving
Teamwork
Report writing
Loss prevention
Crime prevention
Traffic control
Facility security
Fire prevention
Alarm monitoring
Parking enforcement
Certification
- Guard card
- CPR
- CNA
- First Aid certification
Timeline
Unarmed Security Officer
Allied Universal Security Services
12.2025 - Current
Security Guard
ConnecTeam
03.2023 - 03.2024
Spark Delivery Driver
Walmart
2024 - 06.2025
Associate of Science - Agriculture
Tshwane University of Technology