Alphonse Booker
Brooklyn,NY
Summary
To obtain a position with a company that will allow me to utilize my strong organizational and communication skills in exchange for guidance and greater opportunity.
Overview
7
7
years of professional experience
Work History
Lead Hospitality Attendant
Peak
New York, NY
02.2020 - Current
- Provide warm hospitality to all guests, provide prompt, efficient and timely customer service within a fast-paced environment, setting your main focus of the service operation to be speed and precision
- Take accurate orders from guests in queue, prepare and serve food & beverage items, prepare bill and take payments
- Clean & sanitize all surfaces, equipment, and work stations as necessary or on a schedule which will be set by management
- Have an in-depth knowledge of the ingredients and how to service the food and beverage items to enable you to answer customer questions with confidence
- Organize Food and Beverage display/ counter area to standards and restock all items to meet min par stock levels.
Delivery Associate
Dutch express LLC
New York, NY
12.2017 - 01.2019
- Responsible for ensuring packages were delivered on-time and safely
- Identified packages assigned, properly scan items and know all delivery windows and deadlines
- Ensured any special instructions and/or requests from customers were followed
- Interfaced with customers and clients while representing the company in a consistently professional manner
- Ensured all packages were tracked and deliveries were communicated to Dispatchers in real time
- Delivered orders up to 50lbs
- In weight to the appropriate destination within a scheduled time which may include walking up or down several flights of stairs.
Houseman
Elite Hospitality
New York, NY
09.2018 - 02.2019
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Kept building entryway glass clean and polished for professional presentation.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Refilled par stock of guest amenities and supplies in each housekeeping storage area.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Maintained cleanliness of buildings and property.
House Keeper
Refinery Hotel, House Man
New York, NY
09.2013 - 03.2014
- Cleaned corridors, elevators, visitor areas, service areas and linen closets
- Assisted in cleaning rooms and performed laundry functions
- Filled all chemical dispensers for the cleaning department
- Stocked housekeeping carts for the room attendants
- Kept all linen closets stocked and maintained
- Assisted other room attendants to perform their job efficiently
- Removed trash, vacuumed corridors and public areas.
Lead Janitor/Supervisor
GCA Janitor Services
Colorado Springs, CO
05.2015 - 12.2016
- Supervised the management of custodial activities in a designated areas
- Assigned janitorial work to employees, following material and work requirements
- Inspected work performed to ensure conformance to specifications and established standards
- Trained workers in janitorial methods and procedures and proper operation of equipment
- Issued janitorial supplies and equipment to workers to ensure quality and timely delivery of services.
Education
High School Education -
Beach Channel High
Queens, NYSkills
Teamwork and Collaboration
Active Listening
Cash Handling
Excellent Communication
Organization and Time Management
Timeline
Lead Hospitality Attendant
Peak
02.2020 - Current
Houseman
Elite Hospitality
09.2018 - 02.2019
Delivery Associate
Dutch express LLC
12.2017 - 01.2019
Lead Janitor/Supervisor
GCA Janitor Services
05.2015 - 12.2016
House Keeper
Refinery Hotel, House Man
09.2013 - 03.2014
High School Education -
Beach Channel High