Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Alphonse Booker

Brooklyn,NY

Summary

To obtain a position with a company that will allow me to utilize my strong organizational and communication skills in exchange for guidance and greater opportunity.

Overview

7
7
years of professional experience

Work History

Lead Hospitality Attendant

Peak
New York, NY
02.2020 - Current
  • Provide warm hospitality to all guests, provide prompt, efficient and timely customer service within a fast-paced environment, setting your main focus of the service operation to be speed and precision
  • Take accurate orders from guests in queue, prepare and serve food & beverage items, prepare bill and take payments
  • Clean & sanitize all surfaces, equipment, and work stations as necessary or on a schedule which will be set by management
  • Have an in-depth knowledge of the ingredients and how to service the food and beverage items to enable you to answer customer questions with confidence
  • Organize Food and Beverage display/ counter area to standards and restock all items to meet min par stock levels.

Delivery Associate

Dutch express LLC
New York, NY
12.2017 - 01.2019
  • Responsible for ensuring packages were delivered on-time and safely
  • Identified packages assigned, properly scan items and know all delivery windows and deadlines
  • Ensured any special instructions and/or requests from customers were followed
  • Interfaced with customers and clients while representing the company in a consistently professional manner
  • Ensured all packages were tracked and deliveries were communicated to Dispatchers in real time
  • Delivered orders up to 50lbs
  • In weight to the appropriate destination within a scheduled time which may include walking up or down several flights of stairs.

Houseman

Elite Hospitality
New York, NY
09.2018 - 02.2019
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Kept building entryway glass clean and polished for professional presentation.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Refilled par stock of guest amenities and supplies in each housekeeping storage area.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Maintained cleanliness of buildings and property.

House Keeper

Refinery Hotel, House Man
New York, NY
09.2013 - 03.2014
  • Cleaned corridors, elevators, visitor areas, service areas and linen closets
  • Assisted in cleaning rooms and performed laundry functions
  • Filled all chemical dispensers for the cleaning department
  • Stocked housekeeping carts for the room attendants
  • Kept all linen closets stocked and maintained
  • Assisted other room attendants to perform their job efficiently
  • Removed trash, vacuumed corridors and public areas.

Lead Janitor/Supervisor

GCA Janitor Services
Colorado Springs, CO
05.2015 - 12.2016
  • Supervised the management of custodial activities in a designated areas
  • Assigned janitorial work to employees, following material and work requirements
  • Inspected work performed to ensure conformance to specifications and established standards
  • Trained workers in janitorial methods and procedures and proper operation of equipment
  • Issued janitorial supplies and equipment to workers to ensure quality and timely delivery of services.

Education

High School Education -

Beach Channel High
Queens, NY

Skills

Teamwork and Collaboration

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Timeline

Lead Hospitality Attendant

Peak
02.2020 - Current

Houseman

Elite Hospitality
09.2018 - 02.2019

Delivery Associate

Dutch express LLC
12.2017 - 01.2019

Lead Janitor/Supervisor

GCA Janitor Services
05.2015 - 12.2016

House Keeper

Refinery Hotel, House Man
09.2013 - 03.2014

High School Education -

Beach Channel High

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Alphonse Booker