Summary
Overview
Work History
Education
Skills
References
Timeline
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Alphonso Carr

San Antonio,TX

Summary

I’m a self starter and very adaptable to my environment and able to work independently with little stress and no nonsense tolerance.

Overview

38
38
years of professional experience

Work History

Consultant Manager

Innovative Solutions For Business
San Antonio , Texas
09.2007 - Current
  • Engineered advanced solutions enhancing warehouse communication networks
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Achieved cost-savings by developing functional solutions to problems.
  • Completed day-to-day duties accurately and efficiently.

Senior Consultant

Intermec Technologies Corporation
Everett, WA
08.1995 - 10.2007
  • Provided strategic guidance to clients on best practices for business operations.
  • Developed detailed project plans and timelines to ensure successful completion of projects.
  • Conducted in-depth research into industry trends and competitor activities.
  • Suggested improvements for existing operations
  • Provided technical advice to support implementation of new initiatives or programs.

Sales Associate

LXE Software
Norcross, GA
02.1987 - 07.1997
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Suggested ideas for improving store operations and increasing profits.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Used technology resources to assist customers in locating and selecting items.

Education

Bachelor of Science - Information And Computer Systems

University of Maryland
Baltimore, MD
05-1986

Skills

  • Wireless networks
  • Software Solutions
  • Hardware interface
  • Proposal writing interface skills
  • Team Training
  • Cost accounting
  • Year-end closing
  • Expense Tracking
  • Internal Controls
  • Month-end closing
  • Account Updates
  • Expertise in [Software]
  • Database Management
  • Audit preparation

References

References available upon request.

Timeline

Consultant Manager

Innovative Solutions For Business
09.2007 - Current

Senior Consultant

Intermec Technologies Corporation
08.1995 - 10.2007

Sales Associate

LXE Software
02.1987 - 07.1997

Bachelor of Science - Information And Computer Systems

University of Maryland
Alphonso Carr