Alphonso Jenkins
Vancouver,WA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Info Security Engineer
US Bank
Portland, OR
12.2019 - 12.2023
- Serve as a technical and functional subject matter expert across multiple security domain areas, raising awareness and communicating security risks within the company. Works to mentor junior members of the team. Implement and support solutions/technologies: network proxies, intrusions detection/prevention systems, remote access, second factor authentication, security event monitoring, infrastructure and system hardening, patch deployment and vulnerability management. Perform daily operation/execution of security-related tools, processes/controls related to cyber defense. Provides project leadership, security oversight, & risk management on IS projects. Set security design guidelines, frameworks, and models. Identifies, defines, coordinates and drives remediation of risks and control deficiencies. Works to identify new security issues and risks, and is involved in developing mitigation plans. Helps identify and document security objectives. Looks for ways to optimize security process and recommends opportunities and solutions for improvement and automation. Participates in projects that develop new intellectual property. Stay abreast of current technologies, developments, security compliance requirements, standards and industry trends in order to help achieve the goals of the department. Evaluates and recommends new and emerging security products and technologies. Leads, supports, and participates in incident response and technical investigations as needed. Ensures adherence to compliance regulations and policies. Works to develop and interpret security policies and procedures. Supports acquisition and vendor risk assessment due diligence.
Release Manager 2
US Bank
Portland, OR
12.2016 - 12.2020
- Plans and oversees roll-outs of new and changed service software, associated hardware, and documentation. Ensures production environment quality through a managed rollout of new versions within the managed infrastructure. Organizes and leads release readiness and post implementation reviews. Plans and oversees the implementation of software and related hardware to the test and acceptance environments. Confirms proper functional, operational, performance, and integration testing at each step of the release process. Ensures creation of a communications plan, roles and responsibilities, and creation of back-out and quality plans. Creates, maintains, and oversees utilization of policies and procedures for configuring and rolling out new releases and associated technical and non-technical considerations. Manages the packaging, testing, documentation, and distribution life cycle. Ensures releases are traceable, secure, tested, and authorized.
IT Generalist 3 (LEAD)
US Bank
Portland, OR
12.2010 - 12.2016
- Collaborated with stakeholders to contribute recommendations and deliver client objectives.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Organized client meetings to provide project updates.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Worked with cross-functional teams to achieve goals.
- Provided guidance and support for staff members regarding their roles, responsibilities, and tasks.
- Maintained positive working relationship with fellow staff and management.
Desktop Support Analyst
US Bank Home Mortgage
Portland, OR
09.2005 - 12.2010
- Installed, updated and configured hardware and software.
- Supported users with in-person and remote technical assistance.
- Identified potential areas of improvement within existing procedures and processes.
- Prepared documentation for processes involved in desktop support operations.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Diagnosed and resolved technical hardware and software issues reported by users.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Maintained inventory of all equipment, software and software licenses associated with desktop computing environment.
Education
Associate of Applied Science -
ITT Technical Institute
Portland, ORSkills
- Monitoring Computer Viruses
- Risk Mitigation
- Active Directory Knowledge
- Resource Allocation
- Reporting and Documentation
- Risk Assessment
- Asset Protection
- ServiceNow
- Tanium
- Tenable
Certification
CISSP - In progress
Tanium
ServiceNow
Tenable
References
References available upon request.
Timeline
Info Security Engineer
US Bank
12.2019 - 12.2023
Release Manager 2
US Bank
12.2016 - 12.2020
IT Generalist 3 (LEAD)
US Bank
12.2010 - 12.2016
Desktop Support Analyst
US Bank Home Mortgage
09.2005 - 12.2010
Associate of Applied Science -
ITT Technical Institute