Alphonso Tate
Posen,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
12
12
years of professional experience
Work History
Outreach Associate
Oak Street Health
Chicago , IL
08.2022 - 04.2024
- Attended conferences, workshops, and seminars related to outreach initiatives.
- Maintained a database of contacts and managed social media accounts.
- Organized meetings with key stakeholders to discuss collaboration opportunities.
- Developed and implemented effective outreach strategies to increase awareness of services offered by the organization.
- Assisted in creating content for promotional materials such as flyers and brochures.
- Responded promptly to inquiries from potential partners or customers.
- Coordinated logistics for special events such as open houses or webinars.
- Engaged in community events to promote the organization's mission and values.
- Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised brand awareness.
- Tracked data using spreadsheets to record pledges, phone calls and canvassing.
Web Developer
GameBoy Media
Chicago, IL
09.2019 - 12.2021
- Managed content updates on websites with WordPress or Drupal.
- Debugged client-side issues related to web development projects.
- Integrated third-party APIs into existing websites and applications.
- Developed web applications using HTML, CSS, JavaScript and JQuery.
- Conducted website testing across multiple browsers and devices to ensure compatibility and responsiveness.
- Utilized AJAX and JSON to enhance website interactivity and improve user experience.
- Optimized website load times and performance using techniques such as minification and content delivery networks (CDNs).
- Developed e-commerce sites using platforms like Shopify and Magento, including payment gateway integration.
- Coordinated with project managers to define scope, set timelines, and deliver projects within deadlines.
- Analyzed user feedback and website analytics to guide continuous improvement of web applications.
Forbearance Expert and Collections
FMS Solutions
Schaumburg, IL
02.2017 - 07.2019
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed routine maintenance and repair.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked effectively in team environments to make the workplace more productive.
Salesperson
AT&T
Chicago, IL
04.2012 - 11.2016
- Monitored inventory levels and placed orders as needed.
- Collaborated with team members to develop effective sales plans.
- Gathered data on competitors' pricing, products, and promotional activities.
- Assisted customers in selecting appropriate products or services for their needs.
- Resolved customer complaints promptly and efficiently.
- Developed and implemented strategies to meet sales quotas.
- Advised customers on the latest product features and benefits.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Developed key customer relationships to increase sales.
Daycare Director
Grannys Blanches
Chicago , IL
2010 - 2012
- Conducted regular inspections of facilities to ensure safety standards were met.
- Developed and implemented policies and procedures to ensure safety and quality of care for children.
- Organized activities such as art projects, games, stories, music, field trips. to stimulate learning environment.
- Scheduled routine maintenance on equipment used throughout the daycare center.
- Developed marketing campaigns aimed at increasing enrollment numbers within the facility.
Education
Full Stack Developer Certificate - Web Development
Northwestern University
Evanston, IL01-2019
High School Diploma -
Bremen Highschool
Midlothian, IL01-2006
Skills
- Customer Service
- Microsoft Access
- Relationship Building
- Technical Analysis
- Software Best Practices
- Troubleshooting
Timeline
Outreach Associate
Oak Street Health
08.2022 - 04.2024
Web Developer
GameBoy Media
09.2019 - 12.2021
Forbearance Expert and Collections
FMS Solutions
02.2017 - 07.2019
Salesperson
AT&T
04.2012 - 11.2016
Daycare Director
Grannys Blanches
2010 - 2012
Full Stack Developer Certificate - Web Development
Northwestern University
High School Diploma -
Bremen Highschool