Alramah Hussain
Berkeley,CA
Summary
Dynamic professional with a proven track record at Platinum Wireless, excelling in problem-solving and customer service. Adept at diagnosing technical issues and enhancing team efficiency through collaboration. Recognized for attention to detail and effective communication, ensuring high-quality service delivery in fast-paced environments.
Results-driven business leader prepared for role with robust history of steering companies toward success and fostering culture of excellence. Known for collaborative leadership approach that aligns teams with organizational objectives and drives performance. Adept at navigating complex challenges, fostering innovation, and ensuring adaptability to evolving market conditions, with focus on strategic planning and operational excellence.
Overview
5
5
years of professional experience
Work History
Technician
Platinum Wireless
05.2025 - Current
- Diagnosed and resolved technical issues for wireless devices and equipment.
- Collaborated with team members to streamline repair processes and improve service delivery.
- Assembled and tested electronic components to ensure functionality and compliance with specifications.
CEO/General Manager
Royal Gift and Smoke Shop
02.2022 - Current
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Trained and mentored junior cashiers, enhancing team efficiency and customer service skills.
- Supervised team operations to enhance workflow efficiency and ensure adherence to company standards.
Security Officer
Chase Center
01.2021 - 12.2022
- Monitored facility access and egress, ensuring compliance with security protocols.
- Collaborated with event staff to coordinate crowd control measures during large gatherings.
- Resolved conflict situations through effective communication and de-escalation techniques.
- Developed incident reports detailing security breaches, contributing to risk management strategies.
Education
High School Diploma -
Abraham Lincoln High School
2162 24th Ave San Francisco Ca01-2019
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Problem-solving
- Physical fitness
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Technician
Platinum Wireless
05.2025 - Current
CEO/General Manager
Royal Gift and Smoke Shop
02.2022 - Current
Security Officer
Chase Center
01.2021 - 12.2022
High School Diploma -
Abraham Lincoln High School