Alrico Barfield
Jacksonville,AL
Summary
Customer-oriented General Manager with 22 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
21
21
years of professional experience
Work History
General Manager
Wendy's Restaurant Starboard Group
08.2017 - Current
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee evaluations, and contract details.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Became Wendy's Training restaurant .
- Maintained 85 or higher on SMG
General Manager
Wendy's Restaurant Starboard Group
07.2012 - 08.2017
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assistant Manager
Wendy's Restaurant Starboard Group
08.2010 - 07.2012
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed strong working relationships with staff, fostering a positive work environment.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Crew Leader
Wendy's Restaurant Starboard Group
10.2002 - 08.2010
- Provided labor support to carpenters, masons and other skilled trades.
- Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Established positive relationships with customers and colleagues through high standards of customer service.
Education
No Degree - Music Education
Jacksonville State University
Jacksonville, ALHigh School Diploma -
Mount Zion High School
Jonesboro, GA06.1999
Skills
- Team training and development
- Purchasing
- Facility Management
- Staff Management
- Proficient in aloha, paradox,people matter, and sbo
- Consistently meet goals
- Revenue Forecasting
- P&L Management
- Customer Service
- Staff Motivation
- Leadership and team building
- Staff Scheduling
- Budget Control
- Quality Assurance
- Performance Evaluation and Monitoring
- Verbal and written communication
- Customer Relations
- Delegating Work
- Training and coaching
- Staffing
Accomplishments
* Servsafe certified
* Certified Wendy's Training restaurant manager
* Maintained 85 or higher on SMG customer service scale
* Certified Speed the Wendy's way Facility
Timeline
General Manager
Wendy's Restaurant Starboard Group
08.2017 - Current
General Manager
Wendy's Restaurant Starboard Group
07.2012 - 08.2017
Assistant Manager
Wendy's Restaurant Starboard Group
08.2010 - 07.2012
Crew Leader
Wendy's Restaurant Starboard Group
10.2002 - 08.2010
No Degree - Music Education
Jacksonville State University
High School Diploma -
Mount Zion High School
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