Alsir Ata Balla
Riyadh
Summary
Dynamic store manager with expertise in inventory management, visual merchandising, and customer service. Proven ability to optimize workflows and enhance customer experiences, driving sales performance and operational efficiency.
Overview
6
6
years of professional experience
Work History
Store Manager
Al-Wazeer for Cleaning Materials
Riyadh, Central
03.2025 - Current
- Managed daily store operations and ensured smooth workflow.
- Supervised staff and delegated tasks to optimize efficiency.
- Maintained inventory levels and ordered stock as needed.
- Organized product displays to enhance customer experience.
- Handled customer inquiries and resolved issues effectively.
- Implemented promotional strategies to boost sales performance.
- Monitored cash handling processes and ensured accuracy in transactions.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Truck Driver
Al-Nagma for Marbel & Garanete
Atbara - Sudan, Nahar Al-Neel
07.2021 - 12.2021
- Operated trucks to transport marble and granite materials safely.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Loaded and unloaded materials following proper handling procedures.
- Maintained accurate logs of driving hours and cargo movements.
- Communicated with dispatch regarding delivery schedules and route changes.
- Followed traffic laws and company policies during transportation operations.
- Assisted in securing loads to prevent shifting during transit.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Communicated with dispatchers regarding pickup and delivery times.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Verified load against shipping papers to ensure accuracy of shipment.
- Loaded and unloaded cargo using forklifts or other material handling equipment.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Processed shipment documents neatly and efficiently for each load.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Prepared detailed reports outlining trip, vehicle and passenger details.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
Store Keeper
Al-Nagma for Marbel & Garanete Company
Atbara - Sudan
01.2020 - 08.2021
- Maintained accurate records of stock levels and product availability.
- Assisted in loading and unloading deliveries to ensure smooth operations.
- Conducted regular inspections of storage areas for cleanliness and safety.
- Collaborated with team members to streamline inventory processes.
- Prepared items for shipping, ensuring proper packaging and labeling.
- Responded to inquiries about product availability from customers and staff.
- Utilized inventory management software to track supplies and orders effectively.
- Updated stock information on a daily basis in the system.
- Monitored stock levels to identify shortages or overages in inventory items.
- Kept up-to-date records of receipts, records and withdrawals from stockroom.
- Provided assistance in loading and unloading trucks when needed.
- Verified inventory computations' accuracy by comparing to physical counts of stock.
- Received delivery of incoming materials to reconcile purchase orders.
- Maintained accurate inventory records using computerized systems.
- Determined quantities of stock needed to replenish departments' supplies.
- Organized shelves, racks, bins, cases, drawers and other areas within the storeroom.
- Reported any damaged or defective goods immediately upon receipt.
- Processed invoices accurately and promptly after receiving goods from suppliers.
- Tracked, documented and resolved discrepancies on received orders.
- Arranged stock parts in specified sequence for assembly by other workers.
- Prepared purchase orders for requested materials according to established procedures.
- Packed, crated and prepared bills of lading for outgoing shipments.
- Checked outbound shipments prior to dispatch to confirm accuracy of orders.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
Education
Computer Diploma - Computer Diploma
Al-Danga Computer Academy
Atbara - Sudan08-2015
High School Diploma -
Al-Ingaz High School
Atbara - Sudan03-2013
Skills
- Inventory management
- Visual merchandising
- Customer service
- Sales strategy
- Staff supervision
- Logistics coordination
- Relationship building
- Safety compliance
- Problem solving
Timeline
Store Manager
Al-Wazeer for Cleaning Materials
03.2025 - Current
Truck Driver
Al-Nagma for Marbel & Garanete
07.2021 - 12.2021
Store Keeper
Al-Nagma for Marbel & Garanete Company
01.2020 - 08.2021
Computer Diploma - Computer Diploma
Al-Danga Computer Academy
High School Diploma -
Al-Ingaz High School
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