Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alsira Roca

Cliffside Park

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

2
2
years of professional experience
2016
2016
years of post-secondary education

Work History

Nail Technician

Nails by Martha
Clifton
09.2021 - 08.2023
  • Provided manicure and pedicure services to enhance client satisfaction.
  • Maintained cleanliness and organization of workstations for safety compliance.
  • Assisted clients in selecting nail colors and designs for personalized experiences.

Crew Team Member

Macdonals
Fairview
02.2021 - 07.2021
  • Prepared and assembled food orders according to standardized recipes.
  • Provided friendly customer service while taking and processing orders.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Operated kitchen equipment safely to produce high-quality food items.
  • Collaborated with team members to ensure efficient service during busy hours.
  • Adhered to food safety guidelines while handling ingredients and products.
  • Stocked supplies and managed inventory levels to support daily operations.
  • Cleaned work areas regularly throughout shift.
  • Operated cash register accurately and efficiently.
  • Collaborated with other crew members to complete tasks quickly and efficiently.
  • Provided excellent customer service at all times.
  • Restocked items on shelves as needed.
  • Assisted customers with orders and inquiries.
  • Washed dishes, cleaned countertops and sanitized high-use areas.
  • Greeted customers and cultivated positive experiences in line with company standards.
  • Followed all safety regulations while operating machinery or handling chemicals.
  • Followed orders of senior leadership with exacting accuracy in moment and without question.
  • Monitored expiration dates of food products.
  • Replenished inventory levels when necessary.
  • Reported any maintenance issues immediately to supervisor or manager.
  • Ensured that products are properly labeled before placing them on shelves.
  • Resolved conflict according to company protocols.
  • Inspected equipment for proper functioning prior to use.
  • Prepared sandwiches and drinks for customers according to their specifications.
  • Operated, filled and cleaned beverage fountains by following accurate recipes of industrially packaged beverage mixtures.
  • Inspected food products for quality and consistency and reported concerns to cooks.
  • Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
  • Operated kitchen equipment safely and efficiently.
  • Packed fast food products in approved containers, cups, and bags.
  • Served food quickly for positive guest experiences.
  • Upheld high standards of productivity and quality in operations.
  • Stocked shelves and cases with new or transferred items.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.

Education

Yulimay PC
Guatemala, Guatemala

Skills

  • Manicure technique
  • Client consultation
  • Inventory management
  • Team collaboration
  • Pedicure technique
  • Sanitation procedures

Languages

Spanish
Native/ Bilingual

Timeline

Nail Technician

Nails by Martha
09.2021 - 08.2023

Crew Team Member

Macdonals
02.2021 - 07.2021

Yulimay PC