Alsonye Lucie Ugbebor
Burnham,IL
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant Intern
Aperion Care
Dolton, IL
01.2024 - 03.2024
- Provided assistance to patients in bathing, dressing, grooming, feeding and ambulation.
- Maintained cleanliness of patient rooms, bathrooms and other areas of the facility according to established protocols.
- Answered patient call signals and signal lights to determine patients' needs.
Financial Customer Service Representative
E*TRADE Financial
Chicago, IL
10.2022 - 12.2023
- Assisted customers with inquiries and resolving financial issues.
- Provided detailed information regarding products, services and account status.
- Handled customer complaints in a timely manner, following company procedures.
Retail Relationship Banker
BMO Harris Bank
Matteson, IL
02.2021 - 08.2022
- Opened new accounts for customers, processed deposits and withdrawals, cashed checks, and issued money orders.
- Greeted customers and identified their banking needs.
- Provided training to new employees about retail banking operations.
Education
High School Diploma -
King College Prep High School
Chicago, IL05-2006
Associate of Applied Science - Nursing
South Suburban College of Cook County
South Holland, ILSkills
- Mobility Assistance
- Supply Restocking
- Needs Assessment
- Quality Assurance
- Medical terminology knowledge
- Patient Relations
- Patient Care
- Records Management
- Basic Life Support
- Patient-focused care
Certification
- Certified Nursing Assistant
References
References available upon request.
Timeline
Certified Nursing Assistant Intern
Aperion Care
01.2024 - 03.2024
Financial Customer Service Representative
E*TRADE Financial
10.2022 - 12.2023
Retail Relationship Banker
BMO Harris Bank
02.2021 - 08.2022
High School Diploma -
King College Prep High School
Associate of Applied Science - Nursing
South Suburban College of Cook County
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