Iyannah Alston
Cleveland,TX
Summary
Motivated Service Worker, who's looking for something different with exceptional social skills, communication abilities, customer service, and workplace focus.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sandwich Artist
SUBWAY®Restaurants
03.2024 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Cook
Pappas Restaurants
11.2023 - 02.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Improved customer satisfaction by consistently providing fresh and high-quality salads.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Cafeteria Assistant
Serrato Corp.
04.2023 - 09.2023
- Cleaned and sanitized surfaces, tools and equipment.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Restocked condiments, beverages and utensils per expected use levels.
- Served food according to temperature, safety and presentation guidelines.
- Notified management of product and supply shortages to reduce disruption in availability.
- Provided exemplary service to students, staff, and visitors.
- Enhanced customer satisfaction by providing efficient and friendly service in the cafeteria.
- Worked salad and dessert stations at busy cafeteria.
- Assisted with bussing tables and cleaning up spills.
Education
Certification in Culinary Arts -
North texas job corps
McKinney, TX09.2023
Skills
- Organizational skills
- Critical thinking
- Team building
- Reliable
- Problem solving
- Active listening
- Trustworthy
- Kitchen Management Experience
- Food Preparation
- Food Safety
- Culinary Experience
- Teamwork and Collaboration
- Customer Service
Certification
Food Handler Certification, 03/01/23, 04/01/25
Timeline
Sandwich Artist
SUBWAY®Restaurants
03.2024 - Current
Cook
Pappas Restaurants
11.2023 - 02.2024
Cafeteria Assistant
Serrato Corp.
04.2023 - 09.2023
Certification in Culinary Arts -
North texas job corps
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