Altaf Hajiyani
Richmond,TX
Summary
Experienced leader with a proven track record in driving process excellence, cost reduction, and operational efficiency. Skilled in strategic decision-making, cross-functional collaboration, and leveraging data-driven insights to deliver measurable results. Committed to championing sustainability initiatives and aligning organizational goals. Dedicated to positively impacting company success by fostering a culture of process excellence and innovation.
Overview
13
13
years of professional experience
Work History
Business Operations Manager
Hewlett Packard Enterprise
06.2021 - Current
- Spearheaded Aruba's XaaS transformation with the objective of achieving $5 billion in aaS revenues by FY25.
- Led knowledge sessions and conducted gap analysis surveys, unveiling critical areas for systemic enhancements. These efforts resulted in remarkable outcomes, including a 60% reduction in sales cycles, doubled revenue, and improved customer satisfaction.
- Crafted and endorsed a comprehensive strategic plan, guiding Executive Leadership to successful execution of vital milestones, resulting in a 30% increase in revenue growth.
- Prioritized and meticulously designed implementation plans, ensuring alignment of XaaS initiatives across HPE units. Collaboration with HPE Transformation Office and GreenLake Cloud Platform led to harmonized offers, optimized processes, improved experiences, and tangible value through KPIs.
- Addressed complex IT and business challenges, including Q2C automation, offer development, GTM (Go-To-Market) strategies, pricing strategies, and customer success practice.
- Aligned XaaS initiatives across HPE units, collaborating closely with HPE Transformation Office and GreenLake Cloud Platform resulted in harmonized offers, optimized processes, improved experiences, and tangible value via KPIs
- Established robust KPIs to measure sustainability initiatives across the supply chain and Green AP (Asia-Pacific) solutions.
- Led the creation of integration playbooks, resulting in a 25% reduction in post-acquisition integration time.
- Orchestrated the integration of Axis Security into HPE systems within a tight timeframe, aligning cross-functional teams for success.
- Provided strategic guidance on integration strategies, risk assessment, resource allocation, and prioritization to executive leadership. Managed post-acquisition integration performance, consistently exceeding goals through targeted enhancements.
Global Business Process Architect
Hewlett Packard Inc
12.2016 - 06.2021
- Spearheaded the design and optimization of end-to-end business process flows for the DaaS portfolio, resulting in a remarkable 25% enhancement in operational efficiency.
- Developed a streamlined Quote-to-Cash (Q2C) process for all new Factory Configuration Services and DaaS custom contractual deals, leading to improved execution and global delivery capabilities.
- Pioneered the implementation of DUMMY SKUs for Factory Configuration Services, reducing quoting time from 7-10 days to just 1 day, significantly accelerating sales cycles.
- Successfully optimized process flows for a diverse range of services, resulting in a notable 30% increase in both efficiency and service quality.
- Architectured Microsoft-based service offerings that generated an impressive annual revenue growth of $500K.
- Collaborated closely with cross-functional teams at HP to drive New Service Introduction Programs and Process Development/Improvement Programs, placing significant emphasis on automation through Robotic Process Automation (RPA).
- Led 12 rigorous $0-dollar tests to validate new services, achieving a substantial 70% reduction in post-launch issues, thereby ensuring seamless service delivery to customers.
- Provided guidance and mentorship to a team of 8 members, fostering accelerated learning and consistently improving project outcomes.
- Served as a Subject Matter Expert (SME) in IT enhancement, process optimization, and design initiatives, contributing deep knowledge and expertise to drive improvements.
- Notably led the SAP O&C to SAP BRIM migration, enhanced Factory Configuration Services, drove the HP Subscription Program, spearheaded sustainability initiatives in Device Recovery/Refresh/Resell processes, and significantly expanded the Customer Success Management practice.
- Conducted in-depth research, analyzed data, and delivered professional presentations, showcasing findings and recommending optimizations to executive stakeholders.
- Proactively identified process inefficiencies and led initiatives to alter or reengineer processes, resulting in automated solutions and improved operational efficiency.
- Orchestrated collaborative sessions to facilitate the decision-making process for critical business objectives, ensuring alignment and consensus among stakeholders.
Program Manager
S&P Global Platts
01.2011 - 05.2016
- Led a cross-functional team in the development of enterprise applications for producing Mark-to-Market Settlement forward curves for energy commodities, resulting in a remarkable 75% reduction in production time compared to previous standards.
- Successfully executed a server migration initiative that delivered substantial annual savings of $50,000 in infrastructure costs.
- Managed the end-to-end code development lifecycle, ensuring smooth coordination and monthly code releases.
- Improved the workflow and compliance of forward curve product delivery, resulting in a significant reduction of customer wait times by over 70%, leading to a 90% improvement in customer satisfaction.
- Implemented automation in data collection, leading to enhanced accuracy and efficiency in third-party vendor data processes, reducing data processing time by 70%.
- Developed and executed the internal annual planning process, ensuring accountability for 30+ IT resources, resulting in a 30% increase in resource utilization and project delivery efficiency.
Deputy Team Leader
Voluntary Work
10.2022 - Current
- Spearheaded the organization's climate strategy, actively partnering on the net-zero 2030 vision.
- Directed multifaceted workstreams encompassing research, education, greenhouse gas (GHG) quantification, and solar panel installation projects.
- Successfully enlisted and oversaw volunteers across 80 properties, fostering efficient cross-country coordination.
- Evaluated scope 1 and scope 2 emissions across a diverse portfolio of 60+ properties.
- Identified prime candidates for HVAC-to-electric and solar panel projects, with the goal of reducing CO2 emissions by 75% by 2027
Education
MBA - Innovation & Technology Management
NYU Tandon
05.2012
MS - Technology Management
NYU Tandon
12.2008
Leadership Principles Certificate -
Harvard Business School
10.2020
Project Management Professional -
Project Management Institute
06.2013
Advanced Certified Scrum Product Owner -
Scrum Alliance
07.2019
Timeline
Deputy Team Leader
Voluntary Work
10.2022 - Current
Business Operations Manager
Hewlett Packard Enterprise
06.2021 - Current
Global Business Process Architect
Hewlett Packard Inc
12.2016 - 06.2021
Program Manager
S&P Global Platts
01.2011 - 05.2016
MBA - Innovation & Technology Management
NYU Tandon
MS - Technology Management
NYU Tandon
Leadership Principles Certificate -
Harvard Business School
Project Management Professional -
Project Management Institute
Advanced Certified Scrum Product Owner -
Scrum Alliance