ALTAF KHATRI
Pflugerville,TX
Summary
Results-driven professional with extensive experience in leadership and strategic oversight. Adept at driving organizational success through effective team collaboration and dynamic problem-solving. Recognized for adaptability and keen focus on achieving objectives. Enterprise & IT Architect and thought leader with over 20 years of leadership experience in designing innovative business solutions for fortune 100 companies. Skilled in cloud technology, information management, application development, and virtualization.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Associate Director
Humana
2021.11 - Current
- Developed Agentic application to enhance efficiency for SNP nurses, minimizing post-call documentation time.
- Implemented generative AI application, CODI (Call Optimization Documentation Intelligence) to enhance post-call documentation efficiency including technology decisions, LLM model upgrades, scaling and 99.999% availability.
- Drove organizational change initiatives, promoting a culture of continuous improvement across departments including recruiting, quality assurance, automation and process changes.
- Collaborated with stakeholders to design innovative healthcare solutions tailored to member needs.
- Oversaw budgeting and resource allocation to align with organizational goals.
- I am an Early Career Champion for Enterprise AI facilitating interns journey to Humana.
- Championed AI capability rollout initiatives for Code Crafter team.
Solution Architect
Kantar
2019.10 - 2021.10
- Architected application and infrastructure migration from on premise to cloud.
- Redesigned the loading strategy of Market Research study platform on Managed Microsoft Azure SQL Server saving multi million dollars in data storage and performance cost.
- Designed the Kantar conversational bot system for market research studies for Facebook.
- Working on the new Kantar cloud platform for market research.
Senior Principal Software Engineer
Dell
2016.02 - 2019.10
- Engineered architecture and infrastructure for cloud native applications.
- Engineered migration of order management system.
- Engineered digital transformation journey of bringing various sales channels to use one pricing platform.
- Designed and implemented shipping price calculation engine for Canada region.
- Built Dell's pricing platform to support migration of products from EMC to Dell ecosystem after EMC M&A. System processed over $25B of transactions annually.
- Redesigned the architecture of an on premises pricing platform to distributed architecture for scalability in cloud.
- Designed solution for pricing Services at a function of hardware and software cost. This new strategy of variable support pricing would bring in multi billion dollars for Dell in coming years.
- Responsible for holiday readiness that sees 12x regular traffic and every year is more successful than previous year. I was awarded Dell STAR gold award for this effort.
- Provided 2nd and 3rd level technical support and troubleshooting to clients.
Programmer Analyst, Tech lead
TransAmerica Insurance
2012.12 - 2015.11
- Designed new wholesale employee benefits life insurance policy intake business platform. This business brought in 30 million dollars in two years. Led a team of 6 engineers and 3 testers.
- Led the design for scaling of core business application for Billing, Receivable, Accounting software system.
- Trained and mentored teams for software best practices adoption.
Technology Lead
Legalzoom.com
2008.02 - 2012.11
- Upgraded legalzoom's scripting based application to latest dotnet framework.
- Developed and maintained legalzoom's login, browse, checkout and order fulfillment experience.
- Designed and developed Registered Agent management system. This system accounts for more than 10% of legalzoom's revenue.
- Designed and developed Compliance Calendar feature of the new businesses.
- Addressed application security concerns of legalzoom.com. Implemented password hashing algorithm. Sealed major OWASP vulnerabilities.
- Provided support for Revenue Recognition.
- Lead team for doing A/B testing and maintaining internal applications.
- Developed mobile friendly website for small device browsing.
- Upgraded customer relationship management(CRM) to Salesforce.
- Rolled out features at rapid pace to combat competition.
Senior Software Engineer
Bank Of America Corp
2004.08 - 2008.01
- Led digital transformation of paper based system to web application based - Legal Tracking System and Banking Center Control Review applications used by over 10,000 associates and affects over 2500 Bank of America branches.
Software Engineer
Frypangraphics
2003.01 - 2004.08
- Developed and maintained customer websites.
- Designed sql server databases tables.
- Generated crystal and sql server reports for reporting customer business metrics.
Education
Bachelor Of Engineering - Computer Engineering
Mumbai University
Mumbai, India2004-08
Skills
- System Design
- Leadership
- Strategy and Business Acumen
- Digital and Emerging Technology
- Agile Ways of Working
Accomplishments
- Successfully delivered projects that have made impact in everyday life
- Humana STAR Award
- Dell - STAAR award recipient.
- Infosys Award for exceptional performance
- Microsoft Certified Specialist for Azure Architect Solutions
- Lead IT Rise - Leadership Development Program Certified
Certification
- Microsoft Certified Azure Specialist as Azure Solutions Architect
- Lead IT Rise - Leadership Development Program Certified
Timeline
Associate Director
Humana
2021.11 - Current
Solution Architect
Kantar
2019.10 - 2021.10
Senior Principal Software Engineer
Dell
2016.02 - 2019.10
Programmer Analyst, Tech lead
TransAmerica Insurance
2012.12 - 2015.11
Technology Lead
Legalzoom.com
2008.02 - 2012.11
Senior Software Engineer
Bank Of America Corp
2004.08 - 2008.01
Software Engineer
Frypangraphics
2003.01 - 2004.08
Bachelor Of Engineering - Computer Engineering
Mumbai University