Altagracia Farias

Advanced to Benefits Lead role, retaining coordinator responsibilities while taking on additional leadership and process management functions.

• Meet with Broker to identify improvements and compliance.
• Implement standardized processes.
• Oversee complex leave of absence and w/c transitional cases.
• Serve as a liaison for additional locations benefits and leave of absence programs.

• Benefits Administration.
• Open Enrollment & New Hire Eligibility.
• Interactive Process- ADA.
• 401K.
• Life Insurance Claims.
• Leave of Absence Tracking.
• Training and Development.
• Internal Media Communications.
• Support with Administrative Role and Responsibilities.
• Support with Audits and Investigations.
• Employee Relations.
• Compliance.
• Vendor Liaison.

• Employee Relations.
• Maintain Personnel Records.
• Payroll Inquiries.
• On the job training.
• Terminations.
• Benefits inquiries.
• Attendance Tracking.
• Assist in Procedure Development.

• Registration.
• Orientation.
• Payroll Inquiries.
• Assist in Procedure Development.
• Assist with on the job training.
• Assist employees with benefits inquiries.
• Communicate Scheduling Alerts.

• Cash Handling.
• Conflict Resolution.
• Customer Service Satisfaction.
• Group Leader.
• Certified Trainer.
• Enforce Safety and Sanitary Protocols.