Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Altagracia Solis

Park City,UT

Summary

Results-oriented professional with a proven track record in delivering exceptional customer service and support. Committed to continuous learning and development, enhancing both team and customer success. Expertise in budget management, expense control, sales growth, and inventory oversight.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Front End Manager/Buyer

Bevy's Liquor World
Littleton, USA
09.2022 - 08.2025
  • Facilitated customer interactions, addressing inquiries and concerns to enhance satisfaction and loyalty.
  • Trained and managed cashiers and floor associates to ensure operational efficiency.
  • Oversaw procurement of non-alcoholic beverages, mixers, energy drinks, and bar accessories.
  • Managed inventory for Colorado souvenirs to meet customer demand.
  • Provided product support, packaging, and routing for delivery drivers.
  • Maintained extensive knowledge of store products and their locations.
  • Executed cashiering duties and assisted delivery drivers as needed.
  • Performed facing, stocking, cleaning, and gardening tasks to uphold store presentation.

CSR II TPWD

GOOSE ISLAND STATE PARK
Rockport, USA
04.2021 - 08.2021
  • Managed clerical duties, customer service, and revenue collection at Mustang Island State Park.
  • Provided information to the public regarding park services and facilities.
  • Accounted for daily revenue and ancillary product sales with accuracy.
  • Prepared reports and processed correspondence for organizational efficiency.
  • Operated credit card machine, campsite registration computer, and license sales machine.
  • Maintained compliance with all Agency, Division, and Branch regulations and procedures.
  • Executed additional assigned duties to support park operations.

Covid Tester

PULSE CLINICAL ALLIANCE, LLC
Corpus Christi, USA
01.2021 - 03.2021
  • Established site standards and testing procedures for effective frontline operations.
  • Registered patients and collected swab samples efficiently.
  • Delivered exceptional customer service with a positive attitude.

Guest Services Exhibit Host

TEXAS STATE AQUARIUM
Corpus Christi, USA
10.2019 - 03.2020
  • Provided exceptional customer service to patrons at the aquarium.
  • Engaged guests with wildlife and educated on conservation practices.
  • Interpreted aquarium mission through education, bio-facts, and storytelling.
  • Monitored exhibits while instructing guests on proper animal handling techniques.

Cataloging Technician

J. CLOYD MILLER LIBRARY
Silver City, USA
07.2015 - 07.2019
  • Executed original and edited bibliographic cataloging of MARC monographic records in English and Spanish according to MARC, AACR2, and RDA standards.
  • Assigned subject headings and call numbers using international and local classification systems.
  • Evaluated quality of bibliographic and metadata records from external databases prior to selection and download.
  • Modified database entries for books, adding barcodes and preparing items for processing with labels and security features.
  • Input purchase order data and replacement costs into integrated library system, Alma via Ex-Libris.
  • Restored and preserved damaged materials following conservation standards for long-term preservation.
  • Provided reference desk assistance, information research, and library services to students, faculty, staff, and public patrons.
  • Participated in special events and outreach programs to engage students.

Cook/Prep

SODEXO/UNIVERSITY
Silver City, USA
11.2014 - 01.2015
  • Prepared sandwiches and soups for students and staff.
  • Monitored daily temperatures, ensuring food safety compliance.
  • Executed cleaning routines and managed dishwashing tasks efficiently.
  • Created recipes for Simple to Go products to maintain consistency.

Gila Grill Cook

SODEXO/UNIVERSITY
Las Cruces, USA
06.2012 - 03.2013
  • Prepared sandwiches and soups for students and staff during night shifts at Gila Grill.
  • Managed daily temperatures, cleaning tasks, and dishwashing responsibilities.
  • Created daily recipes for Simple to Go products to ensure freshness.
  • Catered events as needed, demonstrating flexibility and responsiveness.

Full Time Mother

02.2005 - 06.2012
  • Gap in employment due to raising children.

Education

Bachelor's - Environmental Science/Sustainable Development/Geology

WESTERN NEW MEXICO UNIVERSITY
Silver City, NM
06.2019

GED -

DOÑA ANA COMMUNITY COLLEGE
Las Cruces, NM
12.2013

GED -

WESTERN NEVADA COLLEGE
Fallon, NV
05.1992

Skills

  • Time Management
  • Word
  • Resource Description & Access
  • Writing Skills
  • Money Handling/Collection
  • Excel
  • Conflict Resolution
  • Leadership
  • Ability to Work Under Pressure
  • Attention to detail
  • Teamwork
  • Basic Computer Languages
  • E-commerce platform
  • Self-motivation
  • Customer Service/Guest Services
  • Adaptability
  • Events Planning
  • Communication/Answering phone
  • Databases
  • Mpower
  • Employee training
  • Product purchasing
  • Inventory management
  • POS system management
  • Team leadership
  • Visual merchandising
  • Cash handling
  • Scheduling management
  • Loss prevention
  • Product knowledge
  • Communication skills

Certification

  • Tips Alcohol Certification
  • CPR Certification

Timeline

Front End Manager/Buyer

Bevy's Liquor World
09.2022 - 08.2025

CSR II TPWD

GOOSE ISLAND STATE PARK
04.2021 - 08.2021

Covid Tester

PULSE CLINICAL ALLIANCE, LLC
01.2021 - 03.2021

Guest Services Exhibit Host

TEXAS STATE AQUARIUM
10.2019 - 03.2020

Cataloging Technician

J. CLOYD MILLER LIBRARY
07.2015 - 07.2019

Cook/Prep

SODEXO/UNIVERSITY
11.2014 - 01.2015

Gila Grill Cook

SODEXO/UNIVERSITY
06.2012 - 03.2013

Full Time Mother

02.2005 - 06.2012

Bachelor's - Environmental Science/Sustainable Development/Geology

WESTERN NEW MEXICO UNIVERSITY

GED -

DOÑA ANA COMMUNITY COLLEGE

GED -

WESTERN NEVADA COLLEGE

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