Altasia Franklin

• Assisted passengers with limited mobility by safely transporting them in wheelchairs to and from gates, terminals, and other airport locations.

• Provided excellent customer service, ensuring passengers felt comfortable and supported throughout their airport experience.

• Communicated effectively with airline staff and other team members to coordinate timely assistance and accommodate passenger needs.

• Demonstrated patience, empathy, and strong interpersonal skills while interacting with passengers from diverse backgrounds.

• Adhered to all safety protocols and guidelines to ensure a safe and efficient service environment.

Led customers to the cash counters and assisted cashiers by scanning purchased products and bagging them properly.

• Welcomed customers as they entered the store and engaged them in conversation.

• Provided a positive customer experience with fair, friendly, and courteous service.

• Resolved customer issues and answered questions.

• Handled cash, credit, or check transactions with customers.

• Redeemed stamps and coupons.

• Maintained clean and tidy checkout areas.

Provided excellent customer service.

• Led customers to the cash counters and assisted cashiers by scanning purchased products and bagging them properly.

• Welcomed customers as they entered the store and engaged them in conversation.

• Satisfied customers and helped them find what fits their needs.

• Operated cash registers and increased in-store sales.