Altavisia Benjamin
San Bernardino,CA
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
23
23
years of professional experience
Work History
Sortation Associate (Seasonal)
Amazon
10.2023 - 01.2024
- Receiving product
- Sorting and scanning packages for customer deliveries
- Enhanced efficiency by sorting and organizing packages according to destination codes.
- Increased productivity by working collaboratively with team members to meet deadlines.
Inbound Stower
Amazon
09.2022 - 04.2023
- Increased productivity with diligent work ethic, consistently meeting or exceeding daily stowing targets.
- Utilized scanning equipment to quickly locate and identify items and stock locations.
- Safely stacked items to maximize space within acceptable safety limits.
- Inspected items for any damages and reported discrepancies to supervisor.
- Maintained clean and organized workspaces to uphold safety standards.
- Separated damaged items from functional ones before placing on shelves.
Material Handler Team Lead
Kohls EFC2
10.2014 - 04.2021
- Interacting with systems, equipment and great team members
- Pick, pack and ship merchandise so each package gets to the customer at the right time.
- Increased accuracy of inventory counts through thorough audits, resulting in reduced discrepancies and improved stock control.
- Trained new team members on proper and safe use of tools and equipment.
- Maintained a clean, organized work environment, promoting employee satisfaction and operational efficiency.
Hospital Services Coordinator
LifeStream Blood Bank
06.2008 - 07.2011
- Within the call center I made sure each hospital had their needed supply of product for their patients.
- Large amounts of inbound/outbound calls were managed for superior customer satisfaction.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
Assistant Office Manager
A Plus Care, Inc
01.2001 - 01.2005
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Maintained computer and physical filing systems.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
Education
No Degree - Administrative Medical Office Management
University of Phoenix
Tempe, AZNo Degree - Medical Coding & Billing
San Joaquin Valley College
Visalia, CA01.2025
High School Diploma -
March Mountain High School
Moreno Valley, CA06.1994
Skills
- Deadline-oriented
- Package handling
- Workplace Safety
- Sorting Accuracy
- Pallet Jack Operation
- Self-Directed
- Quality Assurance
- Customer Service
- Phone and Email Etiquette
- Team Leadership
- Data retrieval systems
Timeline
Sortation Associate (Seasonal)
Amazon
10.2023 - 01.2024
Inbound Stower
Amazon
09.2022 - 04.2023
Material Handler Team Lead
Kohls EFC2
10.2014 - 04.2021
Hospital Services Coordinator
LifeStream Blood Bank
06.2008 - 07.2011
Assistant Office Manager
A Plus Care, Inc
01.2001 - 01.2005
No Degree - Administrative Medical Office Management
University of Phoenix
No Degree - Medical Coding & Billing
San Joaquin Valley College
High School Diploma -
March Mountain High School