Alterrell Crumley
Hardeeville,SC
Summary
Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Skilled Work Study Student willing to take on tasks to accomplish team objectives. Organized and proactive team player with diligent approach. Creative Business Owner with exceptional background spent in AJC Incorporated. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Motivated business professional bringing 14 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
19
19
years of professional experience
Work History
Delivery Driver
Pizza Hut
06.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated light trucks to deliver loads as far as 50 miles from home location
Delivery Driver
HomeSource Rentals
02.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Business Owner
AJC Incorporated
01.2009 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Prepared annual budgets with controls to prevent overages.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
General Laborer
Temp Service
02.2017 - 01.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Performed general housekeeping and cleaning tasks.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
General Labor Worker
Beverly's Processing Inc.
08.2011 - 01.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Performed general housekeeping and cleaning tasks.
- Adhered to company policies, safety procedures, and performance standards.
- Restocked items on shelves and bins to keep inventory available.
- Produced parts and assemblies quickly and efficiently within tolerances.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Cleaned and straightened work areas to maximize productivity and safety.
- Operated equipment and machinery safely to prevent accidents.
- Maintained proper storage for raw materials and finished products to prevent spoilage and damage.
- Organized inventory systematically for easy access.
- Assisted in training of new employees on company policies, procedures and processes.
- Helped in development of new procedures and processes to improve work performance.
- Identified defective products or machinery and reported to supervisor.
- Handled customer inquiries courteously and professionally to enhance satisfaction.
Work Study Student
Edward Waters College
10.2008 - 07.2011
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Collaborated with staff members to guarantee students received best possible customer service.
- Assisted in planning and running special events such as orientations, conferences and fundraisers.
- Completed research, compiled data, and assisted in timely reporting.
Construction Laborer
Kareem's Construction
02.2007 - 01.2008
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Retail Sales Associate
Gap Outlet
01.2005 - 01.2007
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
High School Diploma -
Ridgeland-Hardeeville High School
Hardeeville, SC06.2008
Skills
- Time Management
- Heavy Hauling
- Pallet Jack Operation
- Shipping and Packaging
- Route Logs
- Task Delegation
- Negotiation and Persuasion
- Cost Analysis and Savings
- Sales Strategies
- Issue Resolution
- New Business Development
- Public Speaking
- Incident Response
- Process Improvement
- Articulate Communication
- Training and Development
- Driven and Determined
- Strategic Decision-Making
- Materials Development
- Till Counting
- Administrative Duties
- Civil Engineering
- Company Safety Policies
- Trash Collection
- Project Engineering
- General Housekeeping
- Conducting Tours
- Persuasive Selling
- POS Systems
- Brand Awareness Generation
- Customer Traffic Management
- Credit and Cash Transactions
- Hospitality and Accommodation
- Payment Processing
- Customer Assistance
- Forklift Driving
- Measurement and Calculation Accuracy
- Basic Plumbing Knowledge
- Worksite Safety
- Hand Tool Operations
- New Construction and Remodeling
- Traffic Movement Understanding
- Hazardous Chemical Handling
- Production Standards
- Basic Electrical Knowledge
- Truck Loading
- OSHA Standards and Codes
Languages
French
Elementary
Spanish
Elementary
Timeline
Delivery Driver
Pizza Hut
06.2023 - Current
Delivery Driver
HomeSource Rentals
02.2020 - Current
General Laborer
Temp Service
02.2017 - 01.2020
General Labor Worker
Beverly's Processing Inc.
08.2011 - 01.2017
Business Owner
AJC Incorporated
01.2009 - Current
Work Study Student
Edward Waters College
10.2008 - 07.2011
Construction Laborer
Kareem's Construction
02.2007 - 01.2008
Retail Sales Associate
Gap Outlet
01.2005 - 01.2007
High School Diploma -
Ridgeland-Hardeeville High School