Years of professional experience
Alteshia Reed
Grand Rapids,MI
Summary
Dedicated Medical Technician offering both direct patient care and team leadership experience. Committed to delivering the highest level of care for patients, with kindness and compassion, while ensuring regulatory compliance and adherence to practice standards. Documented to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families, and associated healthcare professionals. Detail-oriented and meticulous with skill and accuracy in communicating current patient evaluation, daily status, and care.
Overview
8
8
3
3
Certifications
3
3
Years of post-secondary education
3
3
Years of leadership role
Work History
Medical Technician
The Cortland Northview (Vista Springs Living)
10.2019 - Current
- Perform direct patient care for 30 residents in locked, memory unit with tasks including bathing, toileting, dressing, eating and all activities of daily living.
- Interact with residents and families while demonstrating high standards of performance, teamwork, and compassion while promoting optimal mental and physical well-being.
- Administer medications and perform basic and advanced patient assessment following through with proper, detailed medical record documentation in resident charts.
- Accurately communicate to offsite physicians and nurses overseeing resident care in order to identify and carryout accurate treatment plans.
- Handle sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Organize and monitor inventory levels of supplies, equipment, and reagents used and place orders for replacements.
Lead Key Holder
Dollar General Store
08.2016 - 09.2019
- Provided exceptional customer service by addressing inquiries, resolving issues with diplomacy and tact, and ensuring positive shopping experience for store that had 1000+ daily customer visits.
- Supervised and responsible for opening/closing store, all monetary exchanges, end of day reconciliations, and cash deposits in excess of $10,000 daily.
- Contributed to team-building efforts lead employee by fostering positive relationships with coworkers and promoting collaborative work environment.
- Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
- Applied theft prevention protocols that involved awareness, diversion and de-escalation tactics taught by corporate management.
- Maintained clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.
Education
Some College (No Degree) - Liberal Arts And General Studies
Grand Rapids Community College
Grand Rapids, MI 08.2010 - 05.2012
Certification - Medical Billing And Coding
Everest Institute - Grand Rapids
Grand Rapids, MI 05.2012 - 05.2013
Skills
- Direct Patient Care
- Family/Guardian and Leadership Liaison
- Values Self-Initiation and Compassion
- Excellent Interpersonal Skills
- HIPAA Regulations Compliance
- Prioritizes Organization and Accuracy
Certification
- Medical Technician
- CPR/First Aid
- Medical Billing and Coding
Timeline
Medical Technician
The Cortland Northview (Vista Springs Living)
10.2019 - Current
Lead Key Holder
Dollar General Store
08.2016 - 09.2019
Certification - Medical Billing And Coding
Everest Institute - Grand Rapids
05.2012 - 05.2013
Some College (No Degree) - Liberal Arts And General Studies
Grand Rapids Community College
08.2010 - 05.2012
- Medical Technician
- CPR/First Aid
- Medical Billing and Coding
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