Summary
Overview
Work History
Education
Skills
Websites
Certification
Speaking Engagements
Volunteer Experience
Professional Associations
Professional Development
Timeline
Generic

ALTHEA BURTON

Bremerton

Summary

Dynamic Knowledge and Records Manager with a proven track record at PATH, specializing in information governance and strategic planning. Adept at leading virtual training initiatives and optimizing SharePoint systems, enhancing data management efficiency. Recognized for exceptional collaboration and mentorship skills, driving impactful knowledge management practices across global teams.

Overview

26
26
years of professional experience
1
1
Certification

Work History

KNOWLEDGE AND RECORDS MANAGER

PATH
Seattle
04.2019 - 04.2025
  • Coach and advise SharePoint site owners to manage permissions and site design
  • Design and maintain library-hosted digital repositories and system administration tools
  • Perform needs analysis for teams to improve the information capture and reuse within a network drive, Box, and SharePoint
  • Consult and advise on knowledge and information management best practices
  • Monitor metrics and publish statistics on organization SharePoint-based intranet, library usage, and training attendance
  • Led the strategic direction of Library and Knowledge Services, maintained the budget, and oversaw daily operations
  • Deliver desktop reference, in-depth systematic research, and PRISMA diagrams
  • Conduct and deliver results of funding opportunity research in collaboration with PATH Business Development to identify new business opportunities
  • Develop and implement a virtual training series on records management
  • Responsible for developing a global records management methodology

LIBRARIAN

PATH
Seattle
04.2011 - 04.2019
  • Tuned Google Search Appliance by reviewing keyword and search results
  • Built, evaluated, and adapted business processes to improve information flows
  • Reviewed search results and system outputs in InMagic Web Publisher Pro and Presto to improve search optimization
  • Facilitated Global SharePoint Community of Practice monthly meetings
  • Authored and maintained virtual training series for SharePoint basics and administrators
  • Designed communication plans for reporting team successes
  • Created and delivered project status reports and presentations
  • Managed day-to-day operations for Library and Knowledge Services and Records Management
  • Delivered desktop reference and in-depth systematic research

LIBRARY ASSISTANT

PATH
Seattle
04.2010 - 04.2011
  • Utilized knowledge of data collection, aggregation, assessment, and visualization to add data and systems analysis as a billable service
  • Led records management program by implementing the institutional records policy, records retention schedule, and redesigning the business process for archiving
  • Renovated the destruction workflow to increase transparency and fast track legal review
  • Developed a framework to update the global retention schedule
  • Managed a records retention schedule project with shared service leaders

LIBRARY TECHNICIAN

PATH
Seattle
08.2005 - 04.2010
  • Developed training for global teams to improve sharing and storing of documents
  • Virtualized library systems and tools for better remote access and usage
  • Evaluated and optimized library data collection plans
  • Collected, aggregated, and visualized data for budgets and annual reports
  • Led technical and system aspects related to rebranding for the library team
  • Created staff computer profiles and managed logs for software licenses and equipment assets
  • Created a database of staff interests for library business intelligence and marketing purposes

INFORMATION TECHNICIAN

US EPA Region 10 Library (under contract by ASRC Aerospace Corporation)
Seattle
01.1999 - 08.2005
  • Created and published library staff training materials for routine business processes (interlibrary loan, acquisitions, and serials)
  • Data insights and analytics informed the direction and delivery of virtual and in-person training for staff in Washington, Idaho, Oregon, and Alaska
  • Assisted with vendor contract logistics and technical support for the EPA Task Order Project Officer (TOPO)
  • Support for the TOPO included calculating usage statistics, performing cost analysis, and assessing each vendor’s capabilities
  • Conducted complex research and ready reference as requested by regional staff and public patrons
  • Actively participated in the EPA Regional Network to assist other regions by helping with reference questions, providing technical reports, and with locating regional experts

Education

MASTER OF SCIENCE - Information Management

University of Washington
Seattle, WA
06-2010

BACHELOR OF ARTS - History

University of Washington
Seattle, WA
06-2005

Skills

  • Business analysis and reporting
  • Coaching and mentorship
  • Customer service
  • Information governance
  • Knowledge management
  • Leadership
  • Program and project management
  • Research and strategic planning
  • Records management
  • Team building
  • Technical writing
  • Virtual training

Certification

NASM Wellness Coach Certification, In Progress, 2024

Speaking Engagements

KMWorld, 11/01/18

Volunteer Experience

Assistant Triathlon Coach, Team Survivor Northwest, 2014 - 2020

Professional Associations

  • ARMA International, 2011
  • Greater Seattle ARMA Chapter Board, 2013 - Present
  • AIIM, 2014

Professional Development

  • Project Management for Development Professionals (PMD Pro) Level 1, PM4NGOS, 2014
  • Essentials of Records and Information Management, ARMA International, 2014
  • Information Governance Practitioner, AIIM International, 2016
  • Electronic Records Management Practitioner, AIIM International, 2016

Timeline

KNOWLEDGE AND RECORDS MANAGER

PATH
04.2019 - 04.2025

LIBRARIAN

PATH
04.2011 - 04.2019

LIBRARY ASSISTANT

PATH
04.2010 - 04.2011

LIBRARY TECHNICIAN

PATH
08.2005 - 04.2010

INFORMATION TECHNICIAN

US EPA Region 10 Library (under contract by ASRC Aerospace Corporation)
01.1999 - 08.2005

MASTER OF SCIENCE - Information Management

University of Washington

BACHELOR OF ARTS - History

University of Washington