Jordyn Crosby
Clerical Office Asssitance
CHULA VISTA,CA
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Host Bartender
Osteria Romantica
La Jolla, CA
03.2021 - 04.2024
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Addressed complaints to kitchen staff and served replacement items.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Live-In Caregiver
IHHS
San Diego, CA - California
07.2023 - 01.2024
- Accompanied client on medical appointments and shopping trips.
- Provided companionship through conversation, outings, reading books or playing games.
- Observed changes in condition of clients and reported any changes to supervisor immediately.
- Encouraged clients to participate in activities that stimulate mental awareness or physical well-being.
- Respected the privacy of each client at all times and maintained confidentiality of their records.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Contacted medical providers on behalf of clients to follow up on appointments.
Office Assistant
Ace Parking
San Diego, CA
05.2017 - 04.2020
- Acted as a liason between clients & upper management
- Multitasked between office assistant & cashier duties .
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Maintained business records by updating customer information.
- Dispersed incoming mail to correct recipients throughout office.
- Conducted office inventory checks and requested restock of supplies.
- Kept office records organized, and supplies well-stocked for optimal team performance.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
Cashier
Ace Parking
San Diego, CA
02.2015 - 05.2017
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Take tally of the funds in the cash register, when required during a shift, and produce transaction reports.
- Processed payments and issued receipts for vehicle parking fees.
- Ensured the security of all cash in the register drawer at all times.
- Provided courteous customer service while resolving customer complaints or concerns.
- Inspected vehicles exiting the garage to verify that they had valid tickets or passes.
- Communicated effectively with colleagues to provide an efficient parking service for guests.
Education
High School Diploma -
Maac High School
Chula Vista, CA06.2015
Skills
- Outstanding customer service
- Proficient in mixology
- Safe serving knowledge
- Extensive wine knowledge
- Outgoing personality
- Organizational ability
- Cash and credit transactions
- Food service
- Cash register operation
- Anticipating guest needs
- Team Oriented
- Takeout order processing
- Reservations Management
- Detail Oriented
- Professional Appearance
- POS Software
Timeline
Live-In Caregiver
IHHS
07.2023 - 01.2024
Host Bartender
Osteria Romantica
03.2021 - 04.2024
Office Assistant
Ace Parking
05.2017 - 04.2020
Cashier
Ace Parking
02.2015 - 05.2017
High School Diploma -
Maac High School
Certification
- RBS CERTIFIED
References
Barrett (918)510-7025
Jose Guzman (619) 564-2063
Bill (870) 847-1968
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