Summary
Overview
Work History
Education
Skills
Timeline

Althea Patton

Birmingham,Alabama

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of various tasks at hand and training in the area where needed most. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Printer's Helper

Shelby Printing
Pelham, AL
05.2019 - 03.2020
  • Cleaned workstations and production floor to clear debris and promote team safety.
  • Performed quality checks on products at end of assembly.
  • Maintained and organized material and product inventory.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Performed Hand Assembly as needed for products according to changing daily work orders and specific customer needs.
  • Aided total in assembly process. and boxed fo shippinng

Quality Assurance Representative

Defense Contract Management Agency, DCMA
Birmingham, AL
10.2002 - 02.2008
  • Drafted performance and quality assurance reports and presented findings at weekly and monthly quality meetings.
  • Reviewed and scored calls made utilizing company-defined quality monitoring standards
  • Performed call audits to monitor regulatory compliance.
  • Assisted with developing and implementing quality assurance improvements based on call evaluation results.
  • Developed and maintained quality assurance procedure documentation.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Provided ongoing feedback to management and call representatives to foster improvement.
  • Collected and analyzed activity data and initiated, developed and recommended improvements to systems, processes and procedures to increase productivity and reduce cost.
  • Kept inspection journals and daily summary logs as required.
  • Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.
  • Monitored inbound and outbound calls made by employees and customers to provide constructive feedback.
  • Implemented test scripts and recorded results.
  • Performed standard inspection of first article, first pallet and random sampling inspection to customer standards.
  • Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
  • Created and collaborated in implementation and maintenance of customer complaint log, control plans, work and inspection instructions, local procedures and visual aids and samples.
  • Performed root cause analysis through ISO Audits and served as Product Quality Deficiency Manager for Birmingham DCMA. Assuring the highest quality for the product- at the right price at the right time. Analyze an evaluate data for accuracy and validity make recommendations for action. product
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.

Education

Bachelor of Science - Business Administration And Management

Birmingham Southern College, Birmingham, AL
05.2001

Associate of Science -

Booker T. Washington Business College, Birmingham, AL
05.1971
  • Completed professional development in Business Administrattion/ Accounting
  • Member of [Student Government Asociation Organization or National HonorSocietyMember of Accounting Club, Choir
  • Dean's List 3rd Semester 1970

Skills

  • Flexible and Adaptable
  • Flexible & Adaptable
  • Collaboration
  • Conflict Resolution
  • Customer Service
  • Self-Motivated
  • Microsoft Office
  • Good listening skills

    • Decision Making/Responsible

  • Data Entry
  • Teambuilding/Leadership
  • Organization and Time Management

Timeline

Printer's Helper - Shelby Printing
05.2019 - 03.2020
Quality Assurance Representative - Defense Contract Management Agency, DCMA
10.2002 - 02.2008
Birmingham Southern College - Bachelor of Science, Business Administration And Management
Booker T. Washington Business College - Associate of Science,

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Althea Patton