Altino Morris
Roanoke,VA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Family Dollar
Roanoke, VA
07.2023 - 02.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Ensured compliance with local health department regulations regarding food safety standards.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Youth Development Professional
Hopetreefs
Salem, VA
10.2023 - 11.2023
- volunteer work
- Assessed individual needs of youth to develop appropriate plans for their development.
- Provided guidance and support to help foster the social, emotional, physical, and intellectual growth of youth.
- Organized recreational activities such as sports tournaments, movie nights, field trips, and other events.
- Developed and facilitated educational programs focused on life skills, vocational training, health education, conflict resolution, and other relevant topics.
Certified Nursing Assistant
Carilion Roanoke Memorial Hospital
Roanoke, VA
01.2022 - 07.2023
- Reported changes in patient condition to registered nurse or physician.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Observed patients for any changes in their physical or mental condition.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Companion Animal Department Manager
Petco Animal Supplies Stores Inc.
Roanoke, VA
01.2022 - 07.2023
- Developed customer service protocols to ensure a positive experience for all customers visiting the department.
- Managed daily operations of the Companion Animal Department, including scheduling staff, ordering supplies and maintaining inventory.
- Conducted regular inspections of the facility to identify potential hazards or areas needing improvement.
- Ensured compliance with local, state and federal regulations regarding animal health and safety standards.
- Resolved customer complaints or disputes in an efficient and professional manner.
- Created promotional campaigns in order to increase visibility of the department's products and services within the community.
Youth Development Professional
Boys and Girls Club
Roanoke, VA
08.2020 - 11.2021
- Assessed individual needs of youth to develop appropriate plans for their development.
- Provided guidance and support to help foster the social, emotional, physical, and intellectual growth of youth.
- Organized recreational activities such as sports tournaments, movie nights, field trips, and other events.
- Developed and facilitated educational programs focused on life skills, vocational training, health education, conflict resolution, and other relevant topics.
- Monitored progress of youth in order to evaluate program effectiveness.
- Coordinated with parents and guardians to ensure that the needs of each youth were being met.
DSP
Dominion Youth Services
Roanoke, VA
11.2020 - 03.2021
- Provided guidance and support to help foster the social, emotional, physical, and intellectual growth of youth.
- Assessed individual needs of youth to develop appropriate plans for their development.
- Organized recreational activities such as sports tournaments, movie nights, field trips, and other events.
- Developed and facilitated educational programs focused on life skills, vocational training, health education, conflict resolution, and other relevant topics.
- Coordinated with parents and guardians to ensure that the needs of each youth were being met.
Merchandise Specialist
Best Buy
Roanoke, VA
08.2018 - 07.2020
- Inspected and sorted incoming merchandise to ensure quality standards were met.
- Developed strategic plans for merchandising initiatives to increase sales and profitability.
- Created visual displays to promote products in-store and online.
- Collaborated with marketing team to create promotional materials highlighting featured products.
- Conducted regular audits of store shelves, racks, and bins to ensure product placement was accurate.
- Maintained inventory levels by monitoring stock availability and ordering new items as needed.
Front End Supervisor
Kroger
Roanoke, VA
07.2016 - 12.2018
- Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
- Maintained accurate records of inventory, sales, and employees.
- Trained new employees in customer service techniques and store policies.
- Implemented procedures to reduce shrinkage and increase profitability of the department.
Education
Some College (No Degree) - Human Services
Virginia Western Community College
Roanoke, VAPTCB CPhT - PTCB CPhT
Penn Foster Career School
SPAcranton, Skills
- Project Management
- Operations Oversight
- Quality Management
- Financial Administration
- Branding
- Contract Negotiations
- Vendor Sourcing
- Business Administration
- Customer Relationship Management
- Loss Prevention
- Sales
- Expense Control
- Program Administration
- Schedule Management
- Account Management
- Process Automation
- Economic Analysis
Certification
- VA Board Of Pharmacy Certified REG 0245013843
Timeline
Youth Development Professional
Hopetreefs
10.2023 - 11.2023
General Manager
Family Dollar
07.2023 - 02.2024
Certified Nursing Assistant
Carilion Roanoke Memorial Hospital
01.2022 - 07.2023
Companion Animal Department Manager
Petco Animal Supplies Stores Inc.
01.2022 - 07.2023
DSP
Dominion Youth Services
11.2020 - 03.2021
Youth Development Professional
Boys and Girls Club
08.2020 - 11.2021
Merchandise Specialist
Best Buy
08.2018 - 07.2020
Front End Supervisor
Kroger
07.2016 - 12.2018
Some College (No Degree) - Human Services
Virginia Western Community College
PTCB CPhT - PTCB CPhT
Penn Foster Career School