Alton Harris
Newark,DE
Summary
Dedicated Correctional Police Officer with 20 years of experience in law enforcement. Expertise in maintaining operational transparency, compliance enforcement, and team training. Committed to enhancing safety protocols and ensuring team readiness.
Overview
37
37
years of professional experience
Work History
Correctional Police Officer
Essex County Department of Corrections
Newark, New Jersey
05.2006 - 06.2026
- Enforced laws and regulations within correctional facilities to ensure compliance.
- Maintained accurate records of daily activities and incidents to support operational transparency.
- Trained new officers on protocols and safety procedures, ensuring team readiness and compliance.
- Attended training sessions to uphold proficiency in law enforcement techniques and enhance overall effectiveness.
Customer Service Representative
Horizon Blue Cross and Blue Shield
Newark, New Jersey
01.1989 - 03.2006
- Resolved issues by providing accurate information and effective solutions to customer concerns.
- Handled escalated calls by demonstrating patience and effective problem-solving skills during conflicts.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
Education
High School Diploma -
Shabazz High School
Newark, NJ06-1984
Skills
- Law enforcement
- Patrol operations
- Crisis intervention
- Evidence collection
- Compliance documentation
- Public safety management
- Record keeping
- Microsoft Excel
- Data entry
- Problem solving
- Critical thinking
Timeline
Correctional Police Officer
Essex County Department of Corrections
05.2006 - 06.2026
Customer Service Representative
Horizon Blue Cross and Blue Shield
01.1989 - 03.2006
High School Diploma -
Shabazz High School