ALTON HOOPER
SAN JOSE,California
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Non-Emergency Medical Driver
Navarre Corporation
11.2010 - 12.2022
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Minimized liability by consistently following road rules when driving.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked flexible hours; night, weekend, and holiday shifts.
- Checked in with dispatch service and updated with current location.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Updated personal logs and business tracking documents accurately and according to schedule requirements.
Delivery Courier (Mail)
Momentum For Mental Health
10.2020 - 08.2021
- Followed company policies and procedures during shift.
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Residential House Desk Clerk
Montgomery Inn
10.2015 - 12.2016
- Enforced building rules with guests and outside professionals.
- Checked in and out designated equipment, keys and supplies.
- Recorded significant occurrences in daily log with professionalism and critical details.
- Monitored building for hazardous conditions or situations and notified correct personnel.
- Recognized conflicting issues prior to escalation and applied de-escalation technique for effective resolution.
- Supported staff in all phases of operation.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Student Residential Advisor
San Jose Job Corps
05.2014 - 10.2015
- Established consistent relationships with students to maintain professional boundaries.
- Assisted students in handling tough situations to resolve problems.
- Enforced policies and safety standards through building and room rounds.
- Solved grievances and complaints by collaborating with residents.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
Education
High School Diploma -
Chester Senior High School
Chester, SCSkills
- Safety Rules
- Safety Protocols
- Communications Strategies
- Emergency Situations
- Customer Needs Assessments
- First Aid
- Passenger Safety
Certification
- Power of Arrest Training - [Timeframe]
- [Area of certification] Training - [Timeframe]
Timeline
Delivery Courier (Mail)
Momentum For Mental Health
10.2020 - 08.2021
Residential House Desk Clerk
Montgomery Inn
10.2015 - 12.2016
Student Residential Advisor
San Jose Job Corps
05.2014 - 10.2015
Non-Emergency Medical Driver
Navarre Corporation
11.2010 - 12.2022
High School Diploma -
Chester Senior High School
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