Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alton Jones Jr.

Nashua

Summary

Results-driven Human Resources Business Partner skillful in strategic planning, policy integration and performance improvements. Always pursuing ways to maximize efficiency, employee satisfaction and cost savings. Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.

Overview

27
27
years of professional experience

Work History

Employee Relations Manager

The Nash Casino
Nashua
01.2025 - Current
  • Developed and implemented employee engagement initiatives to enhance workplace culture.
  • Mediated conflict resolution between employees and management to ensure fair outcomes.
  • Managed employee grievances by investigating issues and recommending solutions.
  • Facilitated new hire orientations, processed transfers and managed employee separations.
  • Analyzed employee feedback to identify trends and areas for improvement in policies.
  • Coordinated with legal teams to ensure compliance with labor laws and regulations.
  • Performed exit interviews to identify areas of improvement within the organization.
  • Enhanced employee welfare by adhering to established procedures for duration of investigations and disciplinary actions.
  • Facilitated training sessions for managers on topics related to employee relations including harassment prevention, diversity awareness.
  • Conducted investigations into workplace complaints or violations of company policy.
  • Guided managers and supervisors on resolving discipline issues and employee grievances.
  • Consulted with legal counsel when necessary regarding disputes or potential litigation.
  • Liaised with staff and management in analysis and resolution of issues, grievances and conflicts.
  • Conducted exit interviews, quickly completing necessary employment termination paperwork.

Human Resources Manager

PCI Pharma Services
Bedford
09.2023 - 01.2025
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
  • Completed quality assurance checks for service work and completed documentation outlining updates.
  • Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
  • Performed thorough visual and physical inspections of all electrical parts.
  • Completed preventive and reparative maintenance on aircraft electronics and computer systems.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Managed employee relations issues, providing guidance and conflict resolution support.
  • Oversaw performance management processes, ensuring fair evaluations and constructive feedback.
  • Maintained compliance with labor laws and company policies through regular audits.
  • Facilitated onboarding processes, ensuring smooth integration of new hires into teams.
  • Collaborated with management on strategic planning for workforce development initiatives.
  • Analyzed employee engagement surveys to identify trends and recommend improvements.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Held exit interviews and documented information discussed with employees.
  • Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
  • Provided HR consultation services to leadership and department heads.
  • Ensured compliance with federal, state and local employment laws.
  • Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
  • Implemented organizational change initiatives effectively while minimizing disruption in operations.
  • Scheduled meetings with employees to address concerns and grievances.
  • Handled employee discipline and termination to address policy infractions.
  • Reported on workplace health and safety compliance to superiors.
  • Evaluated current HR processes and recommended changes when necessary to improve efficiency.

SR, Human Resource Business Partner

BAE Systems Inc.
04.2022 - 04.2023
  • Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
  • Advised senior management on organizational development and change management initiatives.
  • Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
  • Facilitated team-building activities and initiatives, improving collaboration and engagement.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
  • Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
  • Developed and delivered special events for company employees.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.

Human Resource Business Partner

Solution Health/Southern NH Health (SNHH)
08.2003 - 03.2022
  • Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
  • Advised senior management on organizational development and change management initiatives.
  • Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
  • Facilitated team-building activities and initiatives, improving collaboration and engagement.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
  • Developed and maintained relationships with recruitment agencies, industry professionals and government agencies for successful recruitment efforts.
  • Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Managed full cycle of recruiting, hiring, and onboarding new employees.
  • Collaborated with leadership to assess and improve policies across board.
  • Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
  • Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
  • Promoted and enabled necessary changes to align operations with strategic plans.
  • Developed and delivered special events for company employees.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Recruited top talent to maximize profitability.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.

Human Resources Representative

Wakefield Vette
07.2014 - 09.2015
  • Answered employee inquiries regarding health benefits and 401k options.
  • Operated as key business partner to employees, managers, directors and senior leaders to promote HR practices and strategies and enable delivery of specific, measurable business goals.
  • Spearheaded recruiting activities by representing company at job fairs, drafting offer letters, initiating background checks and conducting orientations.
  • Collaborated with local, state and federal agencies to secure hiring and training assistance.
  • Worked closely with functional experts in HR to optimize and shape programs for needs of client groups.
  • Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
  • Maintained employee files and delivered tracking system to identify trends and issues and process HR transactions in ADP.

Field Maintenance Engineer

Lockheed Martin
08.1998 - 03.2000

Education

Master of Science - Organizational Leadership

Southern New Hampshire University
Hooksett, NH
03.2019

Bachelor of Science - Business Administration/Human Resources Management

Southern New Hampshire University
Hooksett, NH
05.2014

Skills

  • Employment Law Compliance
  • Diversity and inclusion
  • Onboarding, training, and development
  • Exit interviews and processes
  • Compensation and benefits
  • Employee engagement
  • Conflict resolution
  • Performance management
  • Regulatory compliance
  • Team building
  • Organizational development
  • Effective communication
  • Disciplinary actions
  • Retention strategies

Timeline

Employee Relations Manager

The Nash Casino
01.2025 - Current

Human Resources Manager

PCI Pharma Services
09.2023 - 01.2025

SR, Human Resource Business Partner

BAE Systems Inc.
04.2022 - 04.2023

Human Resources Representative

Wakefield Vette
07.2014 - 09.2015

Human Resource Business Partner

Solution Health/Southern NH Health (SNHH)
08.2003 - 03.2022

Field Maintenance Engineer

Lockheed Martin
08.1998 - 03.2000

Master of Science - Organizational Leadership

Southern New Hampshire University

Bachelor of Science - Business Administration/Human Resources Management

Southern New Hampshire University

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