Kevin Parker Sr.
Zebulon,NC
Summary
Diverse work history spanning multiple years and industries, gaining valuable experience in trucking, customer service, machine operation, and managing custodial staff. Consistently demonstrated ability to provide guidance and leadership. Deep understanding of what motivates people and excel at identifying strengths and weaknesses, helping them reach their full potential. Involvement in Human Services program to leverage management and customer relations skills for positive impact on community and residents. Natural inclination for being an agent of change, aspiring to work in community services management within the human services field. Strong coordination skills to effectively address needs of stakeholders, including clients, colleagues, liaisons, and community partners. Dedicated to customizing programs, solutions, action plans, or schedules based on specific requirements. Goal is to assist community members in developing skills and increasing job qualifications, contributing to a stronger workforce and boosting the overall economy. Fixer by nature, taking pride in leaving a positive impact on workplace and influencing people. Empowering those under supervision to excel both on the job and in the community. Expertise as a professional vehicle operator with strong commitment to safety, efficiency, and punctuality. Skilled in vehicle maintenance, route planning, and adhering to transportation regulations. Adaptable team player consistently delivering reliable performance through effective communication and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Vehicle Operator
State of North Carolina-DHHS
01.2024 - Current
- Manage building work orders to ensure appropriate tasks are completed
- Service and maintain equipment for crew members
- Assist with grounds maintenance with complex landscaping support
- Complete daily tasks logs in a timely manner
- Complete online assignments as allocated by management
- Develop strong communication skills through daily interactions with passengers, dispatchers, and supervisors.
Operations Manager
Environment Control
03.2015 - 01.2024
- Oversee budget/ Payroll
- Manage maintenance and janitorial staff
- Manage budget of supplies and labor hours
- Handle issues direct with point of contacts
- Labor intensive when needed to get accounts completed or retained
Administration
City of Durham
07.2021 - 10.2021
- Process new deeds and transfer old deeds
- File all VA markers orders and installations
- Organize and meet with Directors, Finance and Senior Management Teams for monthly meetings
- Enter financial and personal information on Nexus software and Excel
Equipment Operator
City of Durham
04.2014 - 07.2021
- Receiving and taking appropriate action on written and verbal instructions; and interpreting instructions to effectively complete assigned tasks
- Operates various heavy equipment in support of construction, maintenance, community development, and/or facilities projects including but not limited to: tractor with attachments
- Provides departmental support by maintaining activity logs and material usage reports
- Training employees on new safety policies regarding proper use of equipment; and maintaining Operator's License for continuing certification and eligibility
Customer Service
Lowe’s Home Improvement
05.2018 - 03.2019
- Sales
- Assisting customers with all of their shopping needs
- Responding to customer inquiries throughout their shopping experience
Commercial Driver
Millennium Printing Group
12.2017 - 04.2018
- Transport supplies
- Interact with warehouse managers and staff
- Customer service
Division Manager
Hytech Properties Inc.
04.2016 - 10.2017
- Company Overview: Transportation
- Oversee and manage crew
- Clean retail properties, parking lots
- Transportation
Facility Manager
GCA Services Group
07.2014 - 04.2017
- Company Overview: Orange County Schools
- Oversee and supervise cleaning staff
- Floor technician, buffing and use of machine
- Removal of trash and recycling
- Orange County Schools
Fleet Manager/Dispatcher
Estes Express Lines
02.2013 - 06.2015
- Company Overview: Transportation
- Supervised 30-40 drivers, Managed 25-30 Company Drivers and 10-15 Contractor Drivers daily
- Completed weekly reports; fuel, service hours, etc
- Inspected and met with vendors on defective equipment
- Filled in for drivers to drive when short staffed
- Payroll
- Conducting new hire orientations and training
- Researched, investigated customer service conflicts disputes and complaints
- Managed daily transit operations, supervising and dispatcher to coordinate loads and routes
- Transportation
Fleet Manager/Dispatcher
Neece’s Transport
07.2011 - 01.2014
- Supervised drivers
- Payroll
- Transported freight to assigned companies on a nightly basis
- Maintained correct manifest for all loads
- Subcontracted all transportation needs out for bids yearly
Education
Associate Applied Science -
University of Mount Olive
Durham, NC08.2020
BS - Human Services
University of Mount Olive
Durham, NC03.2025
Skills
- Timely Attendance
- Advanced Defensive Driving
- Compliance With Traffic Laws
- Equipment Maintenance
Training Skills License
- Time management efficient
- Support process and procedures
Technical Qualifications
- Microsoft Office Suite
- Excel
- Word
- Power Point
- Outlook
- Versys/JwalkSystem Routing Systems
- Peoplenet Elog Software
- Qualcomm Data System
Career Statement
My work history spans several years and different work environments. I have worked in trucking, customer service, machine operation, and managing custodial staff. Throughout my work history you can see the trend that I am a manager and provide guidance to staff. I am able to understand the dynamics of what makes people tick, including where they fit the best on a work project, quickly getting a feel for their strengths and weaknesses, and how to help them reach their full potential on the job. The Human Services program has shown me that I can leverage my skills in management and customer relations to make improvements in my community and the lives of the people in it. I have been able to see that human services is a part of what I have always done, and that I can use what I know and what I have learned to be an agent of positive change. My background gives me the aspiration to work in human services in community services management. My skill sets of being able to coordinate the needs of people with helpful solutions makes this a great fit. Depending on the population I am working with, I am able to listen empathetically to stakeholders (clients, colleagues, liaisons, and community partners) and customize a program, solution, action plan, or schedule based on what was presented to me. I would like to assist members of the community to develop their skills to increase their job qualifications. A stronger and well prepared workforce boosts the economy because it boosts individuals, families and communities. By nature I am a fixer; I like to leave a place better than I found it, including my workplace and the people I influence. I take pride in being able to make my workplace run like a well-oiled machine, especially if I empowered those under my supervision to do and be their best, on the job, and in the community.
Timeline
Vehicle Operator
State of North Carolina-DHHS
01.2024 - Current
Administration
City of Durham
07.2021 - 10.2021
Customer Service
Lowe’s Home Improvement
05.2018 - 03.2019
Commercial Driver
Millennium Printing Group
12.2017 - 04.2018
Division Manager
Hytech Properties Inc.
04.2016 - 10.2017
Operations Manager
Environment Control
03.2015 - 01.2024
Facility Manager
GCA Services Group
07.2014 - 04.2017
Equipment Operator
City of Durham
04.2014 - 07.2021
Fleet Manager/Dispatcher
Estes Express Lines
02.2013 - 06.2015
Fleet Manager/Dispatcher
Neece’s Transport
07.2011 - 01.2014
BS - Human Services
University of Mount Olive
Associate Applied Science -
University of Mount Olive
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