ALVA CABEZAS
Queens,USA
Summary
Reliable Dental Assistant with 2 years of experience efficiently handling administrative tasks and assisting chairside with dental procedures. Expert in assisting with hand procedures, setting up exam rooms, taking dental radiographs, and preparing materials for impressions or restorations. Team focused with commitment to providing exceptional care to all patients. Experienced professional with background in dental practice management. Offers expertise in sterilization procedures, infection control and oral health care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Surgical Dental Assistant
Manhattan Oral Surgery
Queens
02.2024 - Current
- Established compassionate communication style, which increased patients' trust and comfort levels with surgical team.
- Collaborated effectively with multidisciplinary teams to provide comprehensive care for each individual patient.
- Assisted in complex surgical procedures, ensuring tools and materials were prepared and available, leading to efficient operations.
- Reduced patient anxiety by providing detailed explanations of procedures and answering questions, enhancing overall satisfaction.
- Conducted inventory management to maintain adequate supply of surgical materials, preventing any delays in procedures.
- Enhanced patient comfort and safety by meticulously adhering to sterilization and disinfection protocols.
- Assisted in complex surgical procedures, showcasing strong dexterity and knowledge of dental anatomy.
- Demonstrated a commitment to patient-centered care by consistently seeking feedback on personal performance and making necessary improvements.
- Reduced surgery downtime by maintaining a well-organized inventory of supplies and materials required for procedures.
- Collaborated with dental team to develop individualized care plans, ensuring patient needs were met effectively.
- Streamlined patient flow by efficiently coordinating between consultation, surgery, and recovery rooms.
- Managed emergency situations calmly and effectively, ensuring patient safety and facilitating immediate care.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Assistant Retail Manager
Nordstrom
Long Island
08.2020 - 09.2023
- Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.
- Developed strong relationships with vendors, resulting in better pricing and exclusive product offerings.
- Established clear goals for each team member, motivating them towards achieving success both individually and as a whole unit.
- Increased store profitability by analyzing financial reports and making data-driven decisions on pricing and promotions.
- Coordinated regular staff meetings to address challenges, share successes, and maintain open lines of communication.
- Maximized sales by developing creative merchandising displays that showcased products effectively.
- Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Developed training materials to enhance staff product knowledge and customer service skills.
- Collaborated with marketing team to implement seasonal campaigns, boosting foot traffic and brand awareness.
- Mentored new hires, fostering a collaborative environment that improved team performance and mora
Receptionist
Radiation Therapy Associates
Queens
11.2021 - 05.2022
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Surgical booking
Dr Mason
Queens
08.2018 - 02.2020
- Enhanced communication between departments for seamless event coordination and successful execution of projects.
- Organized regular team meetings to foster collaboration among colleagues in various departments involved in the booking process.
- Developed a comprehensive database of event suppliers, making it easier to source necessary services and secure preferential rates for clients.
- Ensured seamless event execution by coordinating logistics such as equipment setup, catering arrangements, and staff schedules.
- Utilized CRM software to manage client data effectively, streamlining communication efforts between sales teams and other stakeholders involved in the booking process.
- Negotiated contracts with vendors, securing cost-effective services while maintaining quality standards.
- Conducted venue tours for potential clients, showcasing the facility's features and customizing event proposals based on their needs.
- Met with industry connections to discuss opportunities and advocated for clients well-suited for specific work.
- Created and managed budgets for clients, streamlining financial operations.
Education
Associate of Science - Nursing
Touro College
New York, NYSkills
- Full Mouth Radiographs
- Dental impression specialist
- Patient data gathering
- Infection control proficiency
- Dental office administration
- Dental radiography
- Strong manual dexterity
- Data Entry
- Flexible and Adaptable
- Attention to Detail
Languages
Spanish: Native or Bilingual
Timeline
Surgical Dental Assistant
Manhattan Oral Surgery
02.2024 - Current
Receptionist
Radiation Therapy Associates
11.2021 - 05.2022
Assistant Retail Manager
Nordstrom
08.2020 - 09.2023
Surgical booking
Dr Mason
08.2018 - 02.2020
Associate of Science - Nursing
Touro College