Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Alva Lewis

Willingboro

Summary

Dynamic vehicle inspection professional with a proven track record at Mrautojapan, excelling in detailed inspections and quality control. Skilled in inspection reporting and fostering teamwork, I enhanced client satisfaction through accurate documentation and timely service, significantly reducing customer complaints and elevating the company's reputation for reliability.

Overview

2025
2025
years of professional experience

Work History

Vehicle Inspector

Mrautojapan
  • Test drove vehicles following repair work to check for any remaining issues.
  • Identified improperly repaired items and addressed with supervisor to resolve.
  • Prepared reports on vehicles' condition after inspection and submitted to supervisor.
  • Conducted in-depth inspections of vehicles to identify damage, missing parts, and mechanical issues.
  • Took photos of all damaged areas to include with repair reports.
  • Contributed to company growth by maintaining strong relationships with clients, leading to increased repeat business and referrals.
  • Elevated company reputation through consistent provision of high-quality, reliable inspection services that met or exceeded client expectations.
  • Enhanced vehicle safety by conducting thorough inspections and identifying potential issues.
  • Improved inspection efficiency by implementing streamlined processes for documentation and reporting.
  • Cultivated trust between clients and the company by upholding a high degree of integrity when documenting findings upon completion of each inspection.
  • Reduced customer complaints by providing accurate and comprehensive inspection reports in a timely manner.
  • Collaborated with team members to ensure consistency in inspection procedures, promoting a high level of quality control across the organization.
  • Safeguarded customers from purchasing unreliable vehicles by identifying signs of previous damage or unreported accidents during pre-purchase inspections.

Vehicle Delivery

Mrautojapan
02.1997 - 07.2024
  • Expedited vehicle delivery process by conducting thorough pre-delivery inspections and preparations.
  • Streamlined sales processes to improve efficiency, ensuring timely completion of paperwork and vehicle delivery.
  • Collaborated with service department to ensure seamless vehicle delivery process, including detailing, safety inspections, and addressing any necessary repairs prior to customer handover.
  • Consistently met deadlines for vehicle delivery, ensuring customer satisfaction and minimizing disruptions to their daily lives.
  • Facilitated communication between dealership departments, ensuring seamless coordination of services for vehicle delivery preparations.
  • Collaborated with dispatch teams for optimal route planning, ensuring smooth operations and minimal delays in vehicle delivery.
  • Ensured timely vehicle delivery by promptly transporting vehicles for customer pickup or service appointments.
  • Coordinated closely with service department to address any maintenance issues prior to vehicle delivery, ensuring complete customer satisfaction.
  • Coordinated seamless vehicle delivery to clients by liaising between transportation providers, customers, and internal departments.
  • Streamlined the sales process by effectively coordinating with service departments to ensure timely vehicle delivery.
  • Streamlined vehicle delivery process for improved client experience and timely service.

Lead Vehicle Detailer

Mrautojapan
02.1997 - 06.2024
  • Increased team efficiency by assisting colleagues on larger or more complex detailing jobs when necessary.
  • Delivered timely service by completing vehicle detailing tasks within established deadlines.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Enhanced the appearance of vehicles for sale, increasing dealership sales and revenue.

Education

John F Kennedy High School
Willingboro, NJ
06.1989

Skills

  • Inspection reporting
  • Inspection documentation
  • Computerized diagnostic tools
  • Multi-point inspection
  • Safety inspection
  • Quality control
  • Detailed vehicle inspection
  • Interior and exterior inspection
  • Tire and wheel examination
  • Teamwork and collaboration

Affiliations

USMC veteran

Languages

Japanese
Professional Working

Timeline

Vehicle Delivery

Mrautojapan
02.1997 - 07.2024

Lead Vehicle Detailer

Mrautojapan
02.1997 - 06.2024

Vehicle Inspector

Mrautojapan

John F Kennedy High School

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Alva Lewis