Alva Nunez
The Bronx,NY
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Proficient in Spanish (writing, reading, speaking).
Skilled at operating with little oversight to complete tasks efficiently. Familiar with housekeeping, restocking and equipment operation practices. Tech-savvy and collaborative with friendly nature and driven approach.
Hardworking Waiter with [Number] years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Independent Catering Worker
Independent
The Bronx, NY
09.2018 - 12.2023
- Cleaned up after events, including washing dishes and utensils used during meal service.
- Set up and tore down all catering services in banquet halls and at customer locations.
- Provided excellent customer service throughout the duration of an event.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
- Set up tables with appropriate linens and silverware prior to each event.
- Performed pre-event setup activities such as arranging chairs or tables in designated areas.
- Transported prepared foods from kitchen to serving areas using carts or dollies.
- Maintained cleanliness of the buffet area, including setting up and breaking down the buffet table.
- Checked catering orders for inclusion of required menu items.
- Organized delivery and set up in advance for non-perishable items.
- Managed and restocked drink stations.
- Received payment from customers for catering services rendered.
Restaurant Manager
Caridad Restaurant
The Bronx, NY
03.2013 - 08.2018
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Maintained detailed records of sales transactions and daily shift reports.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Restaurant Waiter
Boca Chica Sea Food
The Bronx, NY
01.2008 - 01.2012
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Performed variety of duties related to food service.
- Maintained order and cleanliness of work areas to conform with health codes.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Set up, restocked and cleaned dining areas.
- Greeted customers upon arrival in the dining area.
- Maintained professional demeanor during interactions with customers and co-workers.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Received food orders from individuals and explained offerings.
- Prepared beverages such as coffee, tea, soda.
- Properly stored all leftover food items after each shift.
Education
Catering & Event Planning - Food And Nutrition
Info Tech
Santo Domingo, Dominican Republic10-2001
Skills
- Work Site Maintenance
- Customer Service
- Equipment Maintenance
- Cleaning
- Food Handling
- Quality Control
- Supply Restocking
- Order Verification
- Safe Food Handling
- Order Management
- Order Accuracy
- Tableside Service
- Effective Customer Upselling
- Menu Knowledge
- Professional Attitude
Certification
- Qualifying Certificate in Food Protection
Languages
Spanish
Professional
References
References available upon request.
Timeline
Independent Catering Worker
Independent
09.2018 - 12.2023
Restaurant Manager
Caridad Restaurant
03.2013 - 08.2018
Restaurant Waiter
Boca Chica Sea Food
01.2008 - 01.2012
Catering & Event Planning - Food And Nutrition
Info Tech