Alvanti Smith
Valdosta,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Site Manager
Hope's Fair Haven
07.2023 - Current
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Maintained records and logs of work performed and materials and equipment used.
- Assumed responsibility for personnel deployed to work site.
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Entrepreneur
Spirit of the Butterfly
01.2015 - Current
- Determined business plan, mission statement, and vision.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Raised property accuracy and accountability by creating new automated tracking method.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Administrative Assistant
Gloden Service Personal Care Home
02.2023 - 12.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Volunteered to help with special projects of varying degrees of complexity.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Transcribed and organized information to assist in preparing speeches and presentations.
Case Manager
Peaceway Counseling & Mediation Services
04.2013 - 09.2014
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Monitored program performance and outcomes for successful delivery of services.
Education
Master of Science - Human Services Special in Social And Community
Capella University
12-2024
Bachelor of Arts - Sociology
The University of Arizona Global Campus
Chandler, AZ04-2013
Bachelor of Arts - Psychology
The University of Arizona Global Campus
Chandler, AZ04-2013
Skills
- Building site supervision
- Blueprints and Schematics
- Design and planning
- Quality Assurance
- OSHA Compliance
- Problem-Solving
- Team Leadership
- Planning and design
- Asset Management
- MS Office
- Documentation And Reporting
- Customer Service
Timeline
Site Manager
Hope's Fair Haven
07.2023 - Current
Administrative Assistant
Gloden Service Personal Care Home
02.2023 - 12.2023
Entrepreneur
Spirit of the Butterfly
01.2015 - Current
Case Manager
Peaceway Counseling & Mediation Services
04.2013 - 09.2014
Master of Science - Human Services Special in Social And Community
Capella University
Bachelor of Arts - Sociology
The University of Arizona Global Campus
Bachelor of Arts - Psychology
The University of Arizona Global Campus
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