Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Project Management/ Analysis: 25% Provides technical expertise and management on the implementation of assigned programs and projects: research, tests, and plans for the integration of new information technologies
Develops and provides technical analysis of new and emerging technologies and their implications on the short- and long-term IT planning within the organization
Makes recommendations on implementation strategies to include sources, acquisition strategy, funding, and fielding of applicable technologies for future systems
Conducts applied and supporting research for the management of information systems by meeting with functional specialists to determine information needs
Manages, plans, and coordinates application system fixes, updates, and enhances installations
Installs configure and set up interfaces for application updates/upgrades
Provides customer service support to stakeholders on an as-needed basis relevant to application support activities
Creates and maintains documentation on IT systems and infrastructures to include configuration standards, as-built diagrams, and historical and trending information, which varies on project/application
Facilitates budget compliance by assisting in the development and review of the annual budget and providing feedback, training, and follow-up with ten managers
Ensure that all required training, licensure, accreditation, and proficiency programs are current, and that the operation center is compliant with all applicable laws, ordinances, and regulations
Create an environment and systems that support the highest level of responsive, professional, and compassionate interaction with members of the public
Ability to coach and counsel employees at all levels of the organization, from interns to executive leadership
Manage, guide, and coach a team of recruiting and people ops professionals
By utilizing the principles of diversity, equity, inclusion, and accessibility and making the most of the various talents available to support health and human services, you can improve workforce preparedness and safeguard the security of the country
To assist underprivileged groups that possess a specific trait, as well as geographic communities that have been consistently excluded from full participation in economic, social, and civic life
This term refers to people who work for the federal government and are members of underrepresented groups, including Black and African Americans, Hispanics and Latinos, Native Americans, Alaska Native and Indigenous people, Asian Americans, Native Hawaiian and Pacific Islanders, Middle Easterners, and North Africans.
Inventory Specialist
VWI International
03.2012 - 11.2013
Conduct monthly inventory of medical assets for the Department of Health and Human Services
Ensure accountability items are reported to the Property Accountable Officer
Ensures medical equipment is 100% accountable within the respective regions.
Team Manager
Computer Science Corporation (CSC)
08.2010 - 12.2012
Lead, managed, and motivated civilian personnel under contract guidelines and policies
Managed and tracked equipment issues and defects valued at 1.5 million dollars
Trained military commanders on the feasibility, functionality, and capabilities of the Sensor Systems assigned to the area of responsibilities
On site troubleshooting of Workstation’s hardware and software
Tracked orders/Trouble Tickets and maintained spreadsheets.
Sr. CREW Field Service Engineer/Logistics Manager
L3 Communications
12.2007 - 08.2010
Identified potential information and network security vulnerabilities
Developed and implemented solutions to mitigate risks and enhance system security
Provided field support to customers, which includes troubleshooting system failures, uploading new system parameters via a computer interface and the management and inventory control of assets worth 50 million dollars
Network Administrator for the Department of Army system assigned to Operation Iraqi Freedom deployed units
Deployed fiber optic cabling, both aerial and ground in support of Operation Endure Freedom (Afghanistan) as a government contractor
Installed and troubleshoot fiber optic connectivity for government-deployed personnel in support of OEF (Afghanistan).
Education
Bachelor of Science Degree in Marketing -
Grand Canyon University
Phoenix, Arizona
Master of Business Administration - undefined
Grand Canyon University
Phoenix, Arizona
Industrial and Organizational Psychology (PhD) - undefined
Grand Canyon University
Phoenix, Arizona
Skills
Identifies problems, performs root cause analysis, investigates information, conducts impact analysis, and formulates and executes plans to develop solutions
Identifies the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Understands and can estimate effort and value for solutions
Understands, at a broad level, how technology platforms/architectures are applied to automated business solutions
Strategic Planning
Leadership Development
Customer Service
Marketing
Proficient MS Office tools, Windows platforms, Mobile Management Devices (MDM)
Ability to work in a high-level stress environment
Excellent analytical skills
Certification
698 - Installing and Configuring Windows 10 - English (ENU)
Specialtraining
Supported a myriad of computers and network operating systems, including Windows and IOS
Department of Army certified as Network Administrator
Expert in tactical deployment of government communication equipment during operations in Afghanistan and Iraq; locally and in extensive area networks
Remote Desk Support Technician during Operation Iraqi Freedom. Duties included: movement of all network-based information systems from Forward Operating Bases to Coalition Operating Bases, maintaining and repairing data communication links, TCP/IP network design, and installation, TCP/IP network administrator, fiber optic/tactical fiber optic employment, maintenance, and repair
Activities
Prince Hall Freemasonry
Delta Mu Delta (International Business Honors Society) Eta Chi Chapter Grand Canyon University
Alpha Phi Alpha Fraternity Incorporated
Volunteer Experience
Bowie High Track Meet 2021
Election Day support for Tarrant County
Texas Council of Alpha Chapter Time and Place Committee Member
Office Senior Advisor, Office of Civil Rights at U.S. Department of Health and Human Services, Health Resources and Services AdministrationOffice Senior Advisor, Office of Civil Rights at U.S. Department of Health and Human Services, Health Resources and Services Administration
Medical Support Assistant/Purchased Referred Care Technician at Department of Health and Human Services/Indian Health ServicesMedical Support Assistant/Purchased Referred Care Technician at Department of Health and Human Services/Indian Health Services
Senior Health Communications Specialist (GS-14) at U.S. Department of Health and Human Services (HHS), Office of the Assistant Secretary of Health (OASH), Office of Infectious Disease and HIV/AIDS Policy (OIDP)Senior Health Communications Specialist (GS-14) at U.S. Department of Health and Human Services (HHS), Office of the Assistant Secretary of Health (OASH), Office of Infectious Disease and HIV/AIDS Policy (OIDP)
Supervisory Administrative Services Branch Chief to the Commissioned Corps Headquarters (CCHQ) at Department of Health and Human Services (DHHS) Office of the Assistant Secretary for Health (OASH)Supervisory Administrative Services Branch Chief to the Commissioned Corps Headquarters (CCHQ) at Department of Health and Human Services (DHHS) Office of the Assistant Secretary for Health (OASH)
Main Day Surgery - Charge Nurse at Baylor Scott & White All Saints Medical CenterMain Day Surgery - Charge Nurse at Baylor Scott & White All Saints Medical Center